It’s in a great location, you can get anywhere from here, via walking, buses taxis. The rooms are very clean but very basic, so if you don’t need much then it’s perfect. The food could be better, it was ok. Lots of other options outside of hotel. The gym is really nice, good equipment. The biggest downfall for me was, there were way to many kids!! They were everywhere!!! So I more than likely won’t stay there again because it’s to family friendly for me.
anitra, Familienurlaub (6 Nächte), 9. Jan.. 2021
checked out after an hour there.
Geoff, Reise (1 Nacht), 3. Nov.. 2020
Great service and atención waiters were cordial and allways there
Raul e, Geschäftsreise (1 Nacht), 4. Okt.. 2020
The hotel was packed and there was not enough employees for so many people. The rroms were old and the beds not so comfortable. I opened the glass shower door and it broke in pieces. I'm just glad the kids were not the ones in the shower when it happened
Edgar, Familienurlaub (2 Nächte), 13. Sep.. 2020
La avitavion muy fea,el menu muy malo la atencion mala todo muy medido y de baja calidad en los productos la verdad para ser un hotel de prestijio mundial deja mucho que decear mucha y cabr mencionar que no pague por el servicio 3 pesos
Reise (5 Nächte), 13. Sep.. 2020
Not clean and warm at the reception and around bar
Jacob, Romantikurlaub (3 Nächte), 12. Sep.. 2020
Not that bad not that great
For the price it's alright. Reported no water for toilet nobody ever showed up. Parking is awful security wants money to allow you to park if not they send you far away
jaime, Reise (2 Nächte), 11. Aug.. 2020
It was good but not amazing! I really didn’t like the food out there and drinks weren’t strong. But what I did like was that you can eat or use the pool at all 4 hotels that are connected. I would definitely go back to Mazatlán but Stay in a different Hotel
Jessica, Familienurlaub (3 Nächte), 8. Aug.. 2020
Do not stay here!!!!
Worst customer service & it’s filthy!!!! Check in was at 3 & the room wasn’t ready till 3:30. You’re not staying in this hotel they have 3 and they put you were they want. The food is Disgusting! Like really bad! The room I got was filthy and unsanitary! I recommend you pick another hotel!
KarlaF, Urlaub mit Freunden (2 Nächte), 7. Aug.. 2020
I wasn’t able to check in until 7:30 when it clearly says check in at 3pm. The last day I was there the water was disconnected so we had no running water.
Liliana, Familienurlaub (2 Nächte), 3. Aug.. 2020