Before making a decision to stay here, I read some disturbing negative reviews. There were also many positive ones. I don’t know how this property could rate anything below 5 stars. If I could give it ten, I would. It was clean and conveniently located off a main road near restaurants and a quiet residential neighborhood. Every staff member I met was warm, friendly and helpful. The shuttle to the airport was conveniently scheduled and reliable. The hotel has been updated with all the post-covid precautions for environmental cleanliness, including LVT vinyl flooring and bed linens that are fresh and clean between guests. Shower is awesome. Everything is new, up to date and spotless. Conveniences include microwave, fridge, and Keurig, all in new condition. The hotel posts quiet hours between 9 pm and 7 am. The included breakfast buffet is very nice. At times the ladies have a little trouble keeping things refilled but are quick to help with anything that is brought to their attention. Traveling alone, I felt very safe both inside and outside the hotel. A very nice Mexican restaurant on the property is worth a lunch or dinner visit, and you receive a discount when you show your room key. A winner all around. I may not ever return to this area, but if you are visiting and are looking for a clean, convenient and welcoming place to stay, please consider this Holiday Inn Express.