Check-in was very good, they let us in around 1pm.
Our room was facing the road and the train station, which meant when the windows were open, we could hardly sleep. The rooms have no air conditions so in summer you are forced to open the windows.
When I told the manager about the issue, she said that the rooms facing the train station have a lower price, which of course is unknown to me, because Hotrel.com did not give me the option to chose a room on the other side. I then asked the manager to give us some kind of a discount, for example free parking or breakfast, she declined, which I did not find friendly at all.
I have to advise the guests to make sure not to take the rooms facing the road in summer otherwise you will not be able to sleep. For me, it was very hard, because I had to drive 500 km the next day and not having slept the night before, it proved very challenging to say the least.
I believe Hotel.com should make some compensation to us for not giving us the option to chose the right side of the hotel.