It was very clean front desk was very. Nice
Ernest, Familienurlaub (1 Nacht), 29. Mai. 2021
The staff was never at the desk. They lock the doors at 8pm so nobody can get in but are not there to see when people need to be let in or out. I had a delivery driver down there for 20 min had to get ready and go down to grab the food because she was watching tv and didn’t know he was there.
Gertrude, Geschäftsreise (5 Nächte), 29. Nov.. 2020
Room was nice and very clean. Coffe was in the room but no coffee pot. Thought room service would clean room daily but no one did.
Donald, Reise (2 Nächte), 16. Okt.. 2020
Stopper in the bathroom sink was broken.
Breakfast was a disappointment.
Bathroom wasn’t clean.
Bob, Urlaub mit Freunden (1 Nacht), 15. Okt.. 2020
Nice, Comfy, Quiet Stay. Friendly Staff!
Great stay! We were in town visiting relatives. The theme park was closed due to the virus, so the surrounding area was quiet and not too busy at all- which was fine by me. The hotel was extremely quiet and served coffee, and a grab and go type breakfast, along with hot coffee and boxed juices and boxed milk. Everything was quiet, peaceful, clean, quick and easy. The stay was very friendly and helpful.
Amy, Familienurlaub (1 Nacht), 3. Okt.. 2020
put into dirty room
I checked in on Friday night and headed right out, when I came back later that evening I found someone else’s food in my refrigerator. I went to the desk to let them know and was told that I was put in a room that “wasn’t ready yet” even though I checked in after the designated check in time. I was left in the same dirty room and was told that management would be in contact. I checked out yesterday and still have heard nothing from management. I couldn’t even walk in the lobby without a face mask but was expected to stay in a dirty room. Very unpleased.
Olivia, Reise (2 Nächte), 3. Juli. 2020
Should have stayed where we were
Half the staff was super rude about everything. Some of the staff was nice. We moved from a less expensive hotel to this one the first hotel all the staff was nice and accommodating. When we went to springhill the guy who checked us in acted as if we were an inconvenience. They did not explain there would be no housekeeping unless requested and noone was in the room even though in the room a letter says every 3rd day. I had an ankle surgery 6 months ago and you have to request ice. I could hardly walk after work and was treated rude when needed it brought to my room which on a paper IN THE ROOM it says you can ask for. The owner of our company thought it would be a better nicer place for staff to stay but we could of stayed where we were and felt welcome
Kris, Geschäftsreise (6 Nächte), 30. Juni. 2020
The building was fine. Some of the staff were very difficult. Most of them are very nice.
latesha, Geschäftsreise (1 Nacht), 16. Juni. 2020
Very clean. Bed was very comfortable as well. Wish the pool and gym was open but understandably they were closed due to Covid-19.
Familienurlaub (1 Nacht), 12. Juni. 2020
GREAT nights stay!!
The room was amazing. The bed was so comfortable and I liked that the towels smelled fresh also soft.
LEVONE, Reise (1 Nacht), 27. Mai. 2020