The room was cleaned and smells good. Better then other hotels we booked.
Jason, Familienurlaub (1 Nacht), 5. Juni. 2021
Had an amazing time. They offer a free shuttle to and from Universal Studios. This saved us time and parking money. The hotel staff is nice and helpful. Rooms are modern and clean. Bistro on site.
Claudia, Familienurlaub (2 Nächte), 3. Juni. 2021
Lovely room, friendly staff. Just a wonderful place to stay. Highly recommend
Christine, Urlaub mit Freunden (2 Nächte), 28. Mai. 2021
Read This if You Want to use the Pool
This property does not have a pool, but normally you can use the pool at the sister property next door. I specifically booked this Hotel because the sister property had no rooms available and this hotel advertised on Hotels.com that the pool at the sister property was available. However, a company bought out the sister company for two months which made the pool unavailable. I asked for my money back at check-in but greedy companies won't allow that. I do not understand why I could not get my money back since I booked that hotel only because of the pool. I can go get the same room without a pool much cheaper somewhere else. On the positive side the property very clean and comfortable and everyone nice. If you want the pool, call first before you book to see if it is available. If not, go somewhere else.
Maria, Familienurlaub (1 Nacht), 23. Mai. 2021
This was a very nice hotel and clean. I just wish they had a microwave in the room and the pool was open.
Marie, Familienurlaub (3 Nächte), 20. Mai. 2021
Amazing customer service, Excellent cleanliness, rooms well appointed! Will stay when we return to Burbank!
Stephen, Familienurlaub (2 Nächte), 20. Mai. 2021
We were in town for a quick mid week getaway. The airport transportation to the hotel and to Universal was a selling point for us. Drivers were wonderful especially Steve who provided great advise on local restaurants and sights. Only disappointment was transportation returning to the airport was unavailable for us to use. They do not start they shuttle until 8 am our flight left at 8 am. finding an Uber at 6 am was a little challenging. Wish they would reconsider the time they begin shuttle service for the early morning flight schedules. Advertised pool is actually across the street at a different hotel and was not open- a little clarification would be nice on that point. Room very clean. Bar staff and waiter in restaurant very friendly and provided great service. Over all we'd stay here again and recommend,
Cleo, Familienurlaub (4 Nächte), 18. Mai. 2021
Very comfortable boutique style hotel. Would stay here again.
Dale, Geschäftsreise (2 Nächte), 16. Mai. 2021
It was fantastic. Room was great size, Clean and extremely friendly and helpful staff during our stay.
They had a bar and restaurant that was open and once again, everything was fantastic. They had a shuttle to universal studios so you don’t have to take your own car.
One, only one suggestion for the hotel, the shower was big and nice in our room BUT the door opened inward in order for you to enter. Well, that makes it hard for larger size guests to get in the shower. If the door pulled outward. It would of been fine. My boyfriend, was barely able to get in. That was one thing the hotel can change or reconsider fixing for larger guests in the hotel. Not everyone is Ken and Barbie size.
Shawna, Reise (2 Nächte), 15. Mai. 2021
Anabella is charming
This is a very attractive hotel with a center atrium going up more than three stories with a skylight at top. It gives the hotel an airy, open feeling.
Only drawback is the bar opens onto the atrium and if your room is on it or near, you hear bar noise until it closes, which can be late on a weekend.
Our room had four bath towels waiting, immediately making it a great place to stay. All hotels should be so considerate.
Shampoos and soaps were rosemary mint scented, which initially I liked, but after three days did not.
There's a magnifying mirror in the bathroom, another item all hotels should offer.
The toilet paper is definitely not Charmin. If you care, bring your own. Tissues are not Kleenex.
Only had one hiccup, but it was annoying. When we checked in, nothing was said about room cleaning and there was nothing in the room.
When we came back mid-afternoon and towels were on still on the floor and waste baskets not emptied, I went down to the front desk and asked. They said we should have been notified checking in that they don't do daily cleaning unless requested.
I requested it and we got it, which I appreciated and tipped well to thank the worker.
We enjoyed dinner and a breakfast at the in-house restaurant. Decent food and good service, but at breakfast I paid $3 extra for bacon with my eggs and got two strips -- so if you like bacon, know you're paying $1.50 for each strip.
Geschäftsreise (4 Nächte), 12. Mai. 2021