8/10 – Sehr gut
9. Dezember 2022
Fantastic Hotel which needs to improve its service.
We loved the Hotel. The interior, the rooms, the breakfast, the location. It was very close to perfection. Unfortunately it was all downgraded by the reception.
Unfriendly, unorganised etc.
They blocked our room twice (called us several times in the room and mobile phone) to discuss the settlement of our bar bill (2 beer) prior we leave.
Honestly, would you expect from a customer who pays EUR 300 per night (staying for 4 nights) - that he runs away with an unsettled bar bill of 2 beer.
Matthias
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