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Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

3.5 star property
Hotel with restaurant, near Beale Street

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Exterior
Meeting facility
Premium bedding, in-room safe, desk, blackout drapes
Point of interest
Point of interest

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Connecting rooms available
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Library
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is $138
includes taxes & fees
$115 per night
Dec 20 - Dec 21

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 419 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 419 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mid Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 475 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hotel Indigo Memphis Downtown, an IHG Hotel

Pool
Pet friendly
Parking available
Free WiFi
8.2 out of 10, Very Good, (1554)
The price is $119
includes taxes & fees
$99 per night
Dec 2 - Dec 3
Hotel Indigo Memphis Downtown, an IHG Hotel
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About the neighborhood

Map
300 N 2nd Street, Memphis, TN, 38105

What's nearby

  • Renasant Convention Center - 5 min walk - 0.4 km
  • Bass Pro Shops at the Pyramid - 10 min walk - 0.9 km
  • Peabody Ducks - 18 min walk - 1.6 km
  • Beale Street - 2 min drive - 1.8 km
  • FedEx Forum - 2 min drive - 2.0 km

Getting around

  • Memphis International Airport (MEM) - 15 min drive
  • Memphis Central Station - 8 min drive
  • Free area shuttle

Restaurants

  • ‪The Lookout at the Pyramid - ‬10 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Kay Kafe - ‬13 min walk
  • ‪Wahlburgers - ‬10 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬10 min walk

About this property

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel puts you just a 5-minute drive from Beale Street and Peabody Ducks. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Notes & Provisions, which serves breakfast and dinner. A fitness center and a snack bar/deli are other highlights. The helpful staff and location get good marks from fellow travelers.

Languages

English

At a glance

Hotel size

  • 230 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 110 lbs per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Onsite self parking (USD 22 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free area shuttle within 3 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–9:00 AM
  • Restaurant
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (2320 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Notes & Provisions - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 7 to 20 for adults, and USD 7 to 20 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 60.00 per pet, per stay

Parking

  • Self parking costs USD 22 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown Hotel, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Memphis Downtown Hotel, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 110 lbs per pet. There's a charge of USD 60.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
Yes. Self parking costs USD 22 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
No, this hotel doesn't have a casino, but Southland Casino Racing (9-min drive) is nearby.
What is there to do at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel and nearby?
Crowne Plaza Memphis Downtown Hotel, an IHG Hotel has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?
Yes, there's an onsite restaurant, Notes & Provisions.
What's the area around Crowne Plaza Memphis Downtown Hotel, an IHG Hotel like?
Crowne Plaza Memphis Downtown Hotel, an IHG Hotel is in Downtown Memphis, a short 10-minute walk from Bass Pro Shops at the Pyramid and 18 minutes' walk from Peabody Ducks. Travelers say this hotel is in a good location.

Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Hannibul, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Victor, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The hotel has a shuttle service to Beale Street and parking onsite for a fee. The staff is friendly, helpful, polite and professional. The manager Stephanie and maintenance technician, Desmond were very helpful. This was our first experience at the Crown, and we would stay there again.
Joseph, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very very nice stay
Georgia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Repeat customer
Always a great stay. Comfy beds, great staff.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff and very friendly as well as helpful. The hotel itself is a getting a little dated but still okay.
3-night business trip
Verified Hotels.com guest review

2/10 Poor

This was the worst stay ever.
Valerie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Henri, 1-night trip
Verified Hotels.com guest review

2/10 Poor

As a professional airline pilot, I stay in at least three hotels per week all over the country, some of which are Crown Plazas but this was by far the worst! I was attending a pilot’s convention in Memphis with my girlfriend. The conference hotel was full but the Crown Plaza was the overflow hotel, so I booked a room there. Upon arrival in the room, we noticed a bed bug crawling on the pillow, along with hair that had been left there. We immediately went to the front desk, reported the incident, and requested a different room. Unfortunately, the second room on a different floor, wasn’t much better. The carpet was filthy, what appeared to be blood splatters appeared on te bathroom wall and the toilet did not flush! We returned to the front desk and were told this time that there were no more rooms available, so if we agreed, our reservation would be cancelled and a refund issued, as the room was pre-paid. Almost a week has past with no refund and the manager says they are investigating the incident.
3-night business trip
Verified Hotels.com guest review

6/10 Good

Overall, the location was great and staff amazing. The rooms are absolute garbage. My toilette kept make noises and spouting water at random times, the ceiling in the bathroom looks like it was going to cave in due to water damage, and the ventilation inside the bathroom could look across to the adjacent room, as the drywall separating the rooms (inside the ventilation) was torn.
jonathan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Denise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was very hospitable…….
Angela, 2-night family trip
Verified Expedia guest review

6/10 Good

In need of some upgrades
Donte, 2-night business trip
Verified Expedia guest review

6/10 Good

The iron had something burnt onto it. The toilet ran all night. When it was brought to the hotel's attention, instead of offering us a new room, we were asked " so what do you want to do, move to another room or have the toilet fixed?" (sarcastically). The room phone didn’t work. We stayed 3 nights and our room was cleaned once. We had to ask for towels more than once on the same day. The second time we asked for towels, we had to listen to a debate between employees as to who was responsible for getting said towels. Was promised points but never received them. Also, the room had a funny smell as if old or mildewy. Based on our experience here, we will not be staying at this property again.
Reginald, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Solid place to rest your head, proximate to the highway, shuttle is convenient but necessary to get most places without a car
Steven, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I was quite impressed. Reasonably priced for a downtown stay. Staff was very nice. Very clean.
Holly, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Enjoyed my stay it’s a nice property it is a 50 dollar deposit
Alicia, 1-night trip
Verified Expedia guest review

6/10 Good

Ok I guess
Great but there more extra fees that I was charged for that was not up front.
Travis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oneeka, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ernest, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a nice hotel that was comfortable and convenient. The gentleman who checked me in was nice but every other employee was not very personable, a smile and a hello go a long way when you work in a hotel. Maybe some training will help.
Rodolfo, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Great
Very nice rooms. Breakfast was amazing. Staff very friendly and helpful.
2-night family trip
Verified Hotels.com guest review

6/10 Good

4-night business trip
Verified Hotels.com guest review