Its clean and quiet. I have no complaints.
Robyn, Reise (1 Nacht), 7. Juni. 2021
My stay was very pleasant. The staff was very curtious. I would recommend larkspur to all our friends.
Toni, Reise (2 Nächte), 30. Mai. 2021
Met our needs
The hotel and its rooms are quite dated (hallways, bathrooms, furniture, appliances, etc.), but we expected as much upon arrival, given the price we paid. Our room was clean, though the wear and tear was very apparent. Overall, we just needed a place to sleep for a few nights of a very busy weekend, and Larkspur met this need.
Despite others who may have felt safe at this hotel, safety was our biggest issue. Previous reviewers had noted that the lobby door to the hotel required a key for entry; however, the door was actually never locked for the entire duration of our stay. Further, the stairway door on the ground floor of the South-end of the hotel had been propped open every night we were there, and the off-street parking lot was very dark at night - I personally didn't feel safe walking around the area. The covered parking was well-lit, but often filled up by early afternoon and still a bit dodgy.
A secondary issue was that the hallways, stairways, and elevators continuously smelled of cigarette smoke or weed. It wasn't a big issue to us, as our room was away from the smells, but might affect others sensitive to smoke.
All that being said, the staff were courteous, and there's someone available at the front desk 24/7. And while the hotel parking area is dark, we were able to find a spot every evening, as there's overflow parking available in the Crossroads Bible Church lot (just next door to the hotel).
Reise (3 Nächte), 28. Mai. 2021
Hostile and abusive hotel personnel
This is the worst hotel. They through me out after I'd paid through Hotels.com, citing that they have a 14-day stay policy. That is not stated on Hotels.com & I paid for my stay in full. They did not offer a refund & threatened to call the police if I did not check out immediately. They were rude and abusive AND still owe me for the 2 additional nights I paid for.
Shane-Michael, Reise (8 Nächte), 24. Mai. 2021
Dated but clean
Older but well maintained. A lot of security protocol, but probably needed.
DAVID, Reise (1 Nacht), 19. Mai. 2021
Dated but adequate hotel.
This is an older hotel but had the amenities we needed! The bedding adequate but not new. I think there was a plastic covering over mattress, we could hear and feel it under the sheet. We loved having a full refridge and place to make coffee, toast bagels etc. I’d return.
Patti, Reise (3 Nächte), 22. Apr.. 2021
So disapointed with my stay.
I have stayed here a few times in the past and enjoyed my stay, so when I needed to get away for a break, I knew right where to go. I wish that was case this time. I stayed here for 2 nights this weekend. I booked an excutive suite.
It was late when I got there and I was exhausted. I went to bed early and woke up to find that a prior tenant of the room had a "happy ending" and the proof was sprayed all over the picture above the bed. Grossed out, I went down and reported it to the desk. They said they would send someone up to clean it right away. A few hours later, someone finally came to clean it. Ok, stuff happens but they came and cleaned it so I was fine. As I was packing up today. I dropped my charger and had to reach under the end table to retrieve it. Under the table was a pile of dog feeces. No wonder my allergies were acting up all weekend!!
With COVID, I would have expected the cleaning of the rooms to be very good. This was not even Pre-COVID No-tell Motel level of cleaning.
The front desk staff didn't even seem very suprised by the complaints even though they handled them much better than I expected and were extremely apologetic and professional.
Sheree, Reise (2 Nächte), 9. Apr.. 2021
We were pleased with our room and accommodations. The lobby is lovely but the room we stayed in could use a little touch up as it was pretty warn but everything was in working order and satisfactory. I agree with the others that the fridge made weird/loud noises on a recurring basis all night. All of the staff we interacted with were friendly and helpful.
Valerie, Reise (1 Nacht), 3. Apr.. 2021
Receptionist was really friendly and welcoming. Room was good. Were a family of 4 and had to use the pull out bed couch. And it was filled with debris collected overtime. Our toilet clogged and it took a hour for them to get a plunger. Which I had to go downstairs to retrieve.
Christopher, Familienurlaub (1 Nacht), 27. März. 2021
Clean and quiet
What a nice place! Very clean and secure, and very quiet! A few fixtures in the room could use some improvement (light fixture was dime & wall hooks coming off), but overall very nice stay. Beautiful lobby; some day there might be people in it!
Susan, Reise (1 Nacht), 27. März. 2021