Everything went well at the hotel. The ambiance, the hotel appearance and room comfort were beyond our exceptions as were the complimentary 5:00-6:30 pm drinks and appetizers. However, as we booked our hotel stay through hotels.com, we were disappointed that we had to pay for on-site self parking, which was not disclosed to us by hotels.com or by the Embassy Suites email confirmation. And despite our efforts to seek a refund for hotels.com's failure to disclose the parking fee on their contract, they decided that reimbursement of a parking fee was uncalled for and refused. So much for customer service! Other than that, it was a pleasant stay.