I booked through hotels to stay at the Sandman Edmonton Wesr. A place ik quite comfortable with as i usuallybstay there. The clerk....which is the samw one ive hqd the last time i stayed there about 2 weeks ago...was just as muvh of w creep as he was before whixh is why i gave the hotel a horrible review last time.as well. he was rude ignirant claimed.to not find ky booking made me.wait acted impatient ans after waitibg for 9ver an hour when i swid csnt u just r3ject the stay ? immedoately went into manager office and rejected as i recieved an e.ail almost innediately. im fine with the refubd but i am writing yet anorher concerned bad reviiew. Hotels staff wqs lovely and accomodating
Jaycine, Familienurlaub (1 Nacht), 2. Apr.. 2021
Inviting and beautiful hotel but uncomfortable bed
Lots of stairs to climb, the beds were not comfortable and rooms were not sound proof enough. The service was good and the room was clean. I did not find the room dry which made it easy to breathe.
Familienurlaub (1 Nacht), 27. März. 2021
Staying in the tower is great but signage to get to front desk could of been better
Familienurlaub (2 Nächte), 25. Feb.. 2021
I booked a tower room. It was clean and a balcony as well. They had dishes but I wish they had dishwashing liquid or dishwasher detergent cuz we don’t travel with it.
Romantikurlaub (2 Nächte), 16. Feb.. 2021
We normally stay in the tower in a suite, this time tried the atruim won't be doing that again. If staying there, stay in the tower hands down, much nicer. But staff was polite & friendly.
KIM, Reise (1 Nacht), 14. Feb.. 2021
Room was too small at the Tower.
Lavinia, Reise (2 Nächte), 13. Feb.. 2021
Would go again
Our room wasn’t super clean. There was a dead lady bug on the lampshade (it was February) and there was a smoke filter on the floor by the patio door. Other than that the room was great. When we checked in. No one told us all the pop/vending machines were out of order so we spent a good hour walking around looking for a good one before going to our room to call front desk.
Pool was closed at the time due to COVID-19. but it looked like a good clean area with lots of seating space.
Jessica, Reise (2 Nächte), 12. Feb.. 2021
Absolutely fantastic. All staff was friendly. One of the night front desk clerks mistakenly cancel the 2nd part of my reservation (on Saturday night).. But the day shift was so fantastic and kept apologizing. I’m happy and would stay again.
Katherine, Reise (4 Nächte), 3. Feb.. 2021
The indoor pool even though we couldnt use it (covid sux) lol
Candice, Romantikurlaub (2 Nächte), 26. Jan.. 2021
Clean and comfortable beds.
The room was clean and beds were comfortable. The hotel is like 5 min drive to West Edmonton Mall. The staff were really friendly.
Thamer, Familienurlaub (2 Nächte), 22. Jan.. 2021