Very pleasant stay, very friendly, everyone always smiling and worth the stay.
Ismael, Reise (2 Nächte), 16. Apr.. 2021
The check in was very slow and the staff was very rude in the buffet one of the servers talk to me very rudely and put his finger in my face as I was putting on my mask food was poor quality and cold check out totally unorganized w ever guest waiting for cars and taxi service the they did not care for social distance
Alicia, Urlaub mit Freunden (3 Nächte), 15. Apr.. 2021
Service staff was Ok but the rooms are very damaged from walls to broken floors, even the bathroom toilet was broken
Familienurlaub (4 Nächte), 26. Feb.. 2021
Love the place is beautiful and perfec for the family the o lu think I didn’t like is the food
Roxana, Familienurlaub (2 Nächte), 9. Feb.. 2021
Service Should Improve
The Hotel should invest more in making it a cleaner and more comfortable place.
David, Geschäftsreise (1 Nacht), 22. Okt.. 2020
They have a lack of personnel. Because of this, we culdn't being attended in the restaurant area
Reise (2 Nächte), 2. Okt.. 2020
Rooms not clean at all we found bugs / beds not clean / not drinking water on the rooms there is mold by the shower door / definite a bad experience I won’t recommend this hotel to anyone/ bad food
Jose, Familienurlaub (3 Nächte), 20. Sep.. 2020
Beautiful beach..poor food..poor amenities..NO internet in room..have to PAY for internet..
Steve, Familienurlaub (2 Nächte), 15. Juli. 2020
Very clean facility and staff was always friendly. Room was also clean and very comfortable. Food was very good especially the selection of fresh fruit. The meals in the reservation only restaurants were outstanding. Our only issue with the Tesoro was the fitness area. Very little cardio equipment and the equipment provided is extremely old. We do recommend the Tesoro and we will return.
Familienurlaub (3 Nächte), 9. März. 2020
Manzanillo is not for tourist Hotels are destroyed prices to high I personal not recommended no good beach
Antonio, Reise (5 Nächte), 2. März. 2020