Extremely disappointed with our stay. On arrival the chairs outside our room where filthy and full of bird poo. So we therefore couldn't use them.
Our room was dirty on arrival, the bathroom was disgusting. Marks on the wall, it definitely hadn't been cleaned properly.
We stayed 4 nights and during this time our tea/coffee cups and other cutlery that we used were not cleaned. I am happy to clean it myself, but no washing liquid was provided. No cleaning service was provided other than changing of bins/towels and replacing the tea/coffee. Beds weren't even made! No extra pillows in the room either.
During our stay a staff member was outside our room cutting a bush and smoking, which we could smell in our room. Extremely unprofessional!
Only positive was the bed was comfortable.
Mount Gambier is a beautiful place with many hotel options, I would recommend you stay elsewhere and avoid this filthy place!
Familienurlaub (4 Nächte), 16. Jan.. 2021
Clean and tidy. Helpful staff. Exactly what you’d expect from a country motel.
Mark, Reise (2 Nächte), 3. Jan.. 2021
Reeeeeally old, crumbling building, not renovated. But at least it is clean.
Familienurlaub (1 Nacht), 29. Dez.. 2020
No red carpet 👎
Small hard bed dipped in the middle one pillow each. People smoking outside our room. dirty shower and taps would never stay there again. Pool furniture broken and ripped.
Anne, Geschäftsreise (1 Nacht), 28. Dez.. 2020
No info on wifi and was not told at reception how to get it. Found open old milk in the fridge. Blinds don’t properly cover the windows completely. Don’t think I’ll stay again
steven, Geschäftsreise (1 Nacht), 18. Mai. 2020
Excellent value for money and the staff were fabulous
Familienurlaub (1 Nacht), 26. Jan.. 2020
on a main road so noisy at night.
furniture and fittings very dated and needs replacing.
Familienurlaub (1 Nacht), 22. Jan.. 2020
Great location nice folks👍
Eddy, Geschäftsreise (2 Nächte), 17. Jan.. 2020
Over all,,it was good. Few little things that turn me off,, like flaky white particles in water kettle and keeping cutleries in the microwave not sure if it's ok.
Familienurlaub (1 Nacht), 13. Jan.. 2020
I love that there is big TV that can be seen easily from the bed
I love that in Room 20 there was a pleasant outlook rather than the carpark
I love that there is a microwave
I don't understand why the crockery is kept in the microwave
I would prefer 2 more pillows as there is no headboard. More pillows would make it more comfortable for watching TV.
The property is looking tired and old and I understand renovations are in process. The gardens however, could be a little tidier.
Geschäftsreise (2 Nächte), 1. Dez.. 2019