Everything is very slow and u need to ask more than twice for them to do or get you something
Romantikurlaub (1 Nacht), 20. Feb.. 2021
Overpriced. Everything is overpriced. Even transportation they get you for 75$ each way
Romantikurlaub (1 Nacht), 12. Feb.. 2021
An Amazing Resort with Terrible manager !
We chose the romantic sea view bungalow for our short break on Zanzibar which cost us 3100$ .
upon check at 12 pm the lady said the room is mot available , when i push back asking for timing when do we expect the room she was like ok your room is ready ! Also no one informed us that the booking was done for 1 PAX instead of two and then when we had an issue with our room they were like we cant do anything for you we have already did you a favor to let u two check in !!
We asked her to book a massage for us and she was like i prefer u speak to them yourself , we spoke to them and did the booking and no one informed us with any cancellation then again when we have an issue with the room they were like we doing u favors and waiving the cancellation fees !
The room was filled with worms , bed bugs and weird reptile that looks like crab , i went to the team asking to pay for an upgrade to a bigger newer room hoping that it would be better , the team couldnt help much and called the manager who advised that i need to pay 260$ per night to upgrade although this category of rooms was only 100$ more than mine online , i asked Javier the manager to match this where i was surprised with his arrogant and rude attitude that this is it you either take it or leave it and that they haven' taken any money from and i need to contact expedia ! I stayed with expedia for more than hour on chat where they were trying to contact the hotel with no respon
Romantikurlaub (3 Nächte), 10. Feb.. 2021
Melia, Zanzibar is great
We had a great stay in Melia. We had a complimentary upgrade to the Level which I highly recommend and our stay will always be memorable. The environment, the rooms, cleanliness and the service was awesome. Everyone who worked there paid attention to detail which is a very important thing to us and they even went out of their way to assist us and make us comfortable. Javier the manager was great and Said who was mostly our waiter was great. We will definitely be back.
Kyle, Reise (2 Nächte), 9. Aug.. 2020
Large property with many all inclusive restaurants, nice pools. The level area is much better then the main area, so upgrade to premium is worth the money.
Urlaub mit Freunden (2 Nächte), 16. Feb.. 2020
Amazing place . World class ocean views, great facilities .
Only comment was that it is hard to understand room types and related amenities and exclusive facilities. In hindsight might have taken another package
Amiad, Familienurlaub (7 Nächte), 21. Jan.. 2020
This place was just amazing!!! So tranquil, so unique, and so clean! The water and food are just amazing! Can’t wait to go back!!
Romantikurlaub (3 Nächte), 20. Dez.. 2019
Beautiful hotel very happy with the staff and cleanliness of the property.
Omar, Familienurlaub (5 Nächte), 31. Okt.. 2019
Amazing hotel! Great food, beautiful pool and beach, the staff is very kind and the room is so comfortable, especially the huge bathroom. Highly recommended
Familienurlaub (2 Nächte), 12. Okt.. 2019
Its a beautiful Property , The staff very friendly
Familienurlaub (3 Nächte), 29. Aug.. 2019