I was excited to try this brand new ecological hotel. Unfortunately, my overall experience was far from comfortable. First, let me say that it breaks my heart to leave a bad review because that staff is fantastic. Every team member I've met could work in a 5 stars hotel. The problem is the hotel. First, there is no air conditioning. Their "refrigerated floor" provides no cold at all. There is no ventilation in the room, be prepared to live in full humidity and hot temperature. You have to open the windows to overcome the issue, leading to other problems. Many young people around the hotel do parties all night, every day (I was there for a week), and it isn't quiet. The hotel is more of a motel as you enter the room from the outside. People smoke on the terrace and talk; it feels like they are talking/smoking on your pillow. Plus, you have absolutely no privacy if you leave the shutter open. If you close them, there is no ventilation, and you are in a dark bunker. The owner didn't seem to care about my fundamental problem. The elevator was broken for the entire duration of my stay, poor wifi in the room, and the worst was that the hotel ran out of hot water frequently (see Google review for proofs). When stating fundamental issues to the manager, all she offered was "we know we are sorry" and didn't seem to mean it at all. Finally, the hotel is more of an accommodation for locals than a touristic location. The restaurant and hotels if filled with the family of locals.
