Not what we expected
We paid for 3 nights but left after 1 as the bed was way too hard, noises from A/C were too loud and property was not well maintained with regards to general landscaping (it is aging and an eye sore).
The staff is phenomenal though and always had great service. And we also had a great flan and frozen margaritas.
chad, Reise (3 Nächte), 29. Dez.. 2020
Beautiful hotel, great value, restaurant had great food and good prices. The service was very good and the rooms were super clean. We booked the hotel mainly because of the pool and tennis courts but the gardens and location were a big plus.
Virginia, Familienurlaub (3 Nächte), 19. Dez.. 2020
It was perfect ,, very nice staff and location!!
Iracema, Reise (1 Nacht), 28. Sep.. 2020
I stayed there 2 days in room 503 No WiFi at all in the room. If you need WiFi like I did, This place is not for you. I was told several times that they fixed it It never happened. However, the stuff was very nice.
Very unhappy for this Rea on
Romantikurlaub (2 Nächte), 1. März. 2020
Luis, Familienurlaub (1 Nacht), 1. Feb.. 2020
stayed there for three nights. comfortable bed and balcony, secure parking. the hotel is a 15 minute walk from the town centre
Reise (3 Nächte), 1. Jan.. 2020
The sewer smell in the bathroom stayed all the three days of our stay. I notice this was a complaint in a previous review. I booked the hotel anyway hoping that this was already taken care of.
The bedroom smelled musty. I had bug bites 2nd day. I am not recommending this hotel.
Urlaub mit Freunden (3 Nächte), 11. Nov.. 2019
Nice stay at Valladolid
It is overall a very nice experience at Valladolid, 45 min away from Chichen Itza. Room was good, and the people at reception and the restaurant are all very cordial. In our stay, initially the AC was not working but 2-3 persons came quickly and fixed the issue. One possible improvement might be the language as most people in the hotel dont speak English
SUBHENDU, Familienurlaub (1 Nacht), 5. Nov.. 2019
The receptionist and hotel werw very friendly and helpful.
Kay, Familienurlaub (1 Nacht), 30. Sep.. 2019
The wonderful hotel just spend from main square
It was a quick stop before heading to Chicen Itzá. Location is great room is spacious and short walk to the cenote
Denis, Urlaub mit Freunden (1 Nacht), 20. März. 2019