Comfort Inn & Suites Henderson - Las Vegas

Der Frühstücksraum ist für die Menge an Gästen leider viel zu klein. Sitzplätze waren rar gesät und die Gäste blockierten sich dadurch gegenseitig.

Das Hotel war sehr gut, dass Zimmer sehr groß und sauber. Das Frühstück war eben echt amerikanisch gut. Das einzige was das gesamt Bild getrübt hat , waren die relativ harten Betten. Das ist aber auch meinem kaputten Rücken mit geschuldet.

Great hotel. But the pool wafer was so so cold. People couldn’t get in the water. And the pool area isn’t very big so there isn’t enough chairs.

Spacious room. Convenient location for food and services. Close to Hoover Dam.

Beds were a little hard but would definitely stay there again.

Quiet, comfortable, and clean.

I arrived in the early hours of the morning (5am). I was dead tired. No one was at the front desk. Had to wait about 15-20 minutes for someone to show up. I mentioned I had been waiting, but was otherwise very polite. Asked for a late check-out, and they were not accommodating, saying they could only do that for their special tier members (I forget the name of it) Reset of stay was ok, but being as tired AND upset, this ruined it for me.

Everything was great! I just think the price of 200.00 per night was a little too high.

The hotel was very clean and the staff was very friendly and helpful. We will definitely stay again if we are in the same area.

Booked a non-cancelable room 2 days in advance, and paid in full; i.e., they were guaranteed pymnt for the room 2 days in advance. Requested a top-level room away from stairwells and elevators. Like all hotels, they assign the rooms the morning of. I arrived, and during check-in, asked the person if he got me on the top floor? "Yes sir, we have you on the 3rd floor." Got on the elevator, and saw there were 4 floors. Immediately got off, and ask him if I was on top floor? "The top floor isn't available." Me: "But you just told me I was on top floor?" "No sir, I told you you were on 3rd floor." Other staff person: "Your only option is 3rd floor or to cancel." So I stayed and went to the 3rd floor. Of the 37 rooms on that floor, they put me right across from a stairwell!! I contacted the manager. She told me she thought the room across from the stairwell was the best option for me given my request. I counted: there were 37 rooms on that floor, and only 6 were next to an elevator or stairwell. So ANY of the other 31 rooms would have better met my request. This lack of attention to detail carried over to other things: no passwords on the wifi; the AC rattles so loudly you can't run it and sleep; no water in the gym's water dispenser; no remote for the gym TV; the toilet periodically runs; ..... For both nights I was there, I barely slept because of all of the footsteps above me, the room being hot since I couldn't run the AC, etc. Ended my stay early, and went elsewhere.