When we arrived, they said they did NOT receive our reservations but had the rooms. My friend’s air conditioner did not work even after they had someone come to fix. They ended up moving him to another room where that air conditioner leaked all night. They then decided to service all units to be on the safe side and it worked beautifully.
The staff was great and worked hard to make sure we were comfortable! The chef was WONDERFUL!!!! The food was better than the 3star restaurant we ate in town.
The thing we weren’t that happy was, the personal taxi they called for us (someone they regularly use ) charges a LOT. First day we were caught off guard with his price! Next two days we asked for cost up front. Since the hotel is out of the way from places it wasn’t easy to just walk outside and get a cab. However, with that said, the cab driver was great.