I stayed here for two weeks while I was working in Hanoi. All the staff were so kind to me, and were all helpful and friendly. It was nice walking through the door at the end of the day to a friendly face, or coming down to breakfast in the morning and chatting with My and Linh. The room was quiet even though it's on the 2nd floor and faces the street. The door to the charming balcony is double-glazed so that really keeps the noise out. The room was spotless and had everything I needed. The only thing I would change about this hotel is to make drinking water more freely available - I try not to use plastic bottles since they last between 300-1000 years in the environment. I asked every day to fill my water bottle and was happily accommodated, but not everyone would ask.
Geschäftsreise (14 Nächte), 16. Aug.. 2019
staff here are excellent. Breakfast isn't bad. The location is pretty good. But the room was nothing like any of the photos and there's no way that it should have been called a "suite". It was a small room with no room to move and an extra bed. The "balcony" was also more of an unusable rooftop than a balcony. The other thing is that the Wi-Fi was terrible. It was mostly possible to use when sitting in the lobby of the hotel. I want to repeat that staff were excellent...but my disappointment with the room forces me to give a bad review.
Jonathan D, Urlaub mit Freunden (3 Nächte), 9. Aug.. 2019
The staff went out of their way to make our stay pleasant and they helped in every way.
Romantikurlaub (9 Nächte), 12. Apr.. 2019
The front desk staff were terrific. So helpful. They organized some tours for us and had the answers we needed when asked, Jason was particularly knowledgeable.
Romantikurlaub (4 Nächte), 3. Apr.. 2019
Great location, staff were wonderful, breakfast had good selection. We had a lovely quiet room away from noise of streets. Will definitely stay again.
Familienurlaub (2 Nächte), 3. Apr.. 2019
Price and location fantastic. Happy staying there and I might stay the same place again if I would return.
Alp, Reise (3 Nächte), 14. Feb.. 2019
Lousy wood door
The hotel door is worst part of it, in the early morning many guest keep open and close the door make noise and very bad
Jiann Her, Geschäftsreise (1 Nacht), 22. Nov.. 2018
Great free breakfast buffet.
Staff were extremely friendly and helpful.
Only negative was the bed - hard as a rock.
John, Romantikurlaub (3 Nächte), 19. Nov.. 2018
Great place to stay, perfect location and the breakfast was excellent.
Frances, Reise (3 Nächte), 10. Nov.. 2018
Excellent hotel, and staff, great location.
Mark, Urlaub mit Freunden (5 Nächte), 3. Nov.. 2018