We loved the friendly staff and the pool was the best feature. We had booked a pod room but on arrival were given a twin in the main building, we were happy with this so did not mention it to the staff.
Familienurlaub (1 Nacht), 11. März. 2020
Relaxing stay without TV
TV not working, otherwise excellent
DAVID, Reise (2 Nächte), 13. Dez.. 2019
Anetta, Urlaub mit Freunden (1 Nacht), 17. Nov.. 2019
WiFi is too slow and I got an uninvited visitor
HONG, Reise (1 Nacht), 16. Juli. 2019
There were several power cuts during the night. The problem was that all of the lights in the room would turn on when the power came back on. It made for a terrible night’s sleep. Other members of my party had the same problem in their rooms too. The ground floor terrace door didn’t lock. The room was very damp. Rising damp visible on the walls. Mould throughout.
Holly, Geschäftsreise (1 Nacht), 25. Juni. 2019
The resort is nice, but for the price I'd like to see better service. Always had to ask 3 times in restaurants and reception on just the basics.... a fork, tuk tuk, a beer...
Michael, Romantikurlaub (2 Nächte), 13. Apr.. 2019
The property has a big potential and the infinite pool is great. However it looked more like a ghost hotel, few staff visible. We arranged in advance 2 paid options : honeymoon decoration and pick up. The driver was 35 min late for the pick up. No one helped to take the bags when we arrived with the taxi (other hotels had staff at the door especially when a pick up is arranged). They forgot the honeymoon decoration (even if it was on the sheet describing our reservation) but at least they did not charge for it.
The food was ok. The hotel is isolated from the city but you will not necessarily enjoy the city with all the construction. Staff does not really greet people. It looks like the staff itself stopped believing in the hotel. It is like a old memory from the past. In summary, deceptive experience, expensive price for an average service compared to the 3 other hotels we stayed in Cambodia.
Romantikurlaub (1 Nacht), 11. Feb.. 2019
I’ll start with the pros: one of the best ocean pools out there and great gym facility and beautiful state in general. Unfortunately the cons way outweigh the pros. It’s a super dated hotel(1963) without proper maintenance. A lot of mold in our room ( I had a sea pavilion room) and the bathroom smelled disgusting. Cleaning staff apparently didn’t receive proper trainings and breakfast is disappointing too. Overall won’t recommend. The hotel is overrated and overpriced due to the ocean pool.
PoeticJustice, Familienurlaub (2 Nächte), 5. Feb.. 2019
- not very clean rooms
- staff cant speak very good english
- we said them to order a taxi for the next day, we had to be on the airport early, they forget it...
- food choise is limited
- they were overbooked and we had to go to another room than we booked for the first night. After the night we had to change.
- a lot of dirt in the room, and a lot of death and alive insects
- over all its not worth that price
Fabienne, Reise (5 Nächte), 1. Jan.. 2019
Nice pool and staff but a little bit far from city.
Terry, Reise (1 Nacht), 22. Dez.. 2018