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Hotel am Stadtrand mit 24-Stunden-Fitnessbereich - Lake Travis (0,1 km)
Horrible!! Our room had no shower curtain, the carpet all around the air condition was…
22. Juli. 2021
Overall, it was a good stay. A few community areas could have been cleaned more…
20. Juli. 2021
Nicht vergessen: Nach jedem 10. Stempel gibt es 1 Prämiennacht*
Zustellbetten können gegen Aufpreis bereitgestellt werden.
Diese Unterkunft weist darauf hin, dass derzeit Maßnahmen für eine erhöhte Hygiene und die Gästesicherheit ergriffen werden.
Für die Reinigung der Unterkunft wird Desinfektionsmittel verwendet.
Die Abstandsregeln werden befolgt.
Kontaktloser Check-out ist möglich.
Es sind einzeln verpackte Speisen für das Frühstück verfügbar.
In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ-freundlich).
Diese Unterkunft akzeptiert Kreditkarten.
Kaution: 250 USD pro Unterkunft/pro Aufenthalt)
Im Preis sind alle Gebühren, die uns diese Unterkunft angegeben hat, enthalten. Diese können sich jedoch zum Beispiel je nach Länge des Aufenthalts oder der gebuchten Wohneinheit ändern.
we have stayed at the same hotels for years- this hotel was horrible- we are very laid back family and can take alot but this hotel needa lots of work in many things- we checked in and had to wait 15 minutes to actually get in our room- ended up being the battery to rhe key lock needed changing- we had to ask for a roll out bed and finally got a call back that theu had one- we had to leave before they delivered to room- about 10 pm we had to go down and reyrieve it ourselves- move furniture and set it up! not that bad- but the next morning we had spoiled milk for breakfast- not just once but on two seperate mornings this happened during our stay- also, at breakfast the pancake machine didnt work or the juice machine- i also had to go into caninets myself and find coffee creamer and sugar to refill the containers..we had to wait for bacon one morning- got some and was told we had 5 minutes before breakfast closed- i understand there is a time limit but u can give people a few minutes especially if they are waiting for food before hand we had nobody clean our room the whole 3 days nor tell us they werent gonna clean it- we asked for towels and she said she didnt do stay overs- i asked how to get more towels and she said to throw old towels outside door and shed give us some new- - also my pillow cover had a mildew residue on it! on our stay we had to kill 4 roaches and 1 spider- i can deal with no bugs- also on our second night the smoke alarm went off every hour-.
Devin, Familienurlaub (3 Nächte), 14. Juli. 2021
Lousy hotel. Room was on ground floor with window opening into driveway and parking lot. Dark room, shower more like a misting shower with extremely small amount of water flow. Telephone shower attachment was missing. B’fast was not cooked to order and not enough choice
Bharat, Urlaub mit Freunden (1 Nacht), 9. Juli. 2021
I have to let someone know. We usually stay at Holiday inn Express due to consistency. Usually they are clean, friendly, quiet, well maintained. I have to say that this location was the worst Holiday inn I have ever stayed at. I am telling you this not because I want anything, but because I would want to know if it were my company. It was filthy the common areas were not maintained, the room had obviously been remodeled, but there were sheet rock mud, paint runs, dust and dirt still remaining. The thermostat was not visible due to the display distorted. at breakfast 2 mornings 3 of the 4 juices were out. pancake machine broken tables dirty. most of the staff were not very friendly. I would normally not mention staff, but due to the total lack of cleanliness and unconcerned staff, it has some merit. we spent over $400.00 for 2 nights in one of the dirtiest hotels I had ever stayed in. I really think some regional management needs to make a surprise visit. Thank You
Anthony, Reise (2 Nächte), 9. Juli. 2021
Great and positive staff
Jacob, Reise (1 Nacht), 4. Juli. 2021
This was a preferred hotel of mine but this trip it was solely lacking. Not clean, ice machines leaking all over hall way, No towels in room when i arrived, not vacumed not sure it was even cleaned at all bedding appeared clean but i wont guarantee it. One frazled young lady at the front desk and obviously overwhelmed. I chalk it up to after covid issues but they need to get act together. Several family members booked other rooms no one was satisfied one fled at the sight of spiders, i just stomped on the scorpion in my room....quess im too tolerant or too concerned about other things than my comfort, safety
Geraldine, Familienurlaub (3 Nächte), 12. Juni. 2021
We didn't have towels in the room when arrived. When we came to ask the front desk the answer was "i know, nobody does". Thanks for telling us during the check in. They were supposed to bring the towels later. They didn't. 5 hours later I lost my patience and went to the front desk to ask again for the towels + pillows as kids couch didn't have any. Got the towels but not the pillows - they were out! The pillows did appear later but the kids were already asleep.
Familienurlaub (1 Nacht), 30. Mai. 2021
Room was dirty. No regular coffee...all decaf! Housekeeping was terrible. Bed was clean and comfortable...only redeeming quality!
Deborah, Reise (1 Nacht), 22. Mai. 2021
Great hotel, great location with nice amenities!
Anna, Familienurlaub (2 Nächte), 14. Mai. 2021
Hotel was nice but not sure it was ready to open. Air conditioner did not work half the time and it caused wetness on the carpet in 2 of the rooms we booked. One towel in each room. I would not stay again until assured these issues have been addressed. We visit Austin quite often to visit family in Lakeway.
Cyndy, Familienurlaub (1 Nacht), 8. Mai. 2021
Staff was definitely rude. I reported issues in the room and they were not addressed. They do not respect the breakfast time window they themselves institute, and they won't even apologize. Staff at the desk are evidently annoyed by customers. Just a no go.
Reise (3 Nächte), 6. Mai. 2021