The good thing in this hotel
is they are not strict for family stay.. you can enjoy your family stay.. bad things are when you need something it tooks time before you get it, and you need to call 2-3 times to follow up.. and the refrigirator has like disinfectant smell. We stored our food there,the ice and fruits when we ate it taste like disinfectant.. low maintenance in lights, doors and cabinets. During your stay thats the time they will fix it.. The frontdesk staff billed higher amount than the booked amount.very disappointed for that.. And the tourism fee 15/room/day before its not like this. The late check out hard to request..
Familienurlaub (2 Nächte), 25. Jan.. 2021
Overall a great place. My only issues are minor; I didn't care for the little square pillows on the bed, and only one big towel bet bath.
Lee, Urlaub mit Freunden (1 Nacht), 20. Nov.. 2020
Difentlly will stay again
Location is good very near to the mall 5 mins walking. 15 MIN. MAX TO THE CITY CENTER, around 15 - 20 mins to yas and airport.
Room is big, beds and pillow was comfortable, the kitchen have all the equipments. One bedroom have two toilets and that's rear.
Car parking free
salah, Familienurlaub (3 Nächte), 11. Juli. 2020
Super dirty sofa
Stayed in a one bedroom apartment with separate living room. Asked for a sleeper sofa, but instead got a separate roll away bed because it was a regular sofa. The gray cloth sofa was so dirty we refused to sit on it. It looked like engine parts had been sitting on it because there were large black greasy streaks on two of the cushions. There’s no excuse for a 4star hotel to be this dirty. Also, the tv in the bedroom didn’t work. It’s like we were given the worst room in the entire hotel.
Urlaub mit Freunden (2 Nächte), 8. Juli. 2020
Flat was like a freezer in the evenings
I booked a studio apartment which should have three beds months ago but upon checkin was told that my room only had 1 king bed and I needed to pay AED 50 for extra bed as I booked the wrong room. I showed them the actual booking which clearly listed 3 beds. No apology from hotel on their mistake and stressed caused by the hotel.
They provided with a broken foldable bed in the end see picture attached.
The flat temperature was OK during the day but in the evenings the flat was freezing. Aircon was off for the whole duration of our time there, but they had no heating available which was annoying as I became ill due to the coldness of the room. The flat felt like a freezer in the evenings bcos of hard tiled floors that had no rugs or coverings.
We didn’t have breakfast there so can’t comment on that.
The flat is large and had washing machine and dishwasher. Kitchen sink tap was broken.
Shazia, Familienurlaub (2 Nächte), 4. März. 2020
Relaxing, friendly & accommodating Staff
Rebecca, Geschäftsreise (1 Nacht), 26. Dez.. 2019
I could not ask for any better hotel to stay. It was wonderful. I wish I could give more than 5 stars. I stayed with my parents at Adagio hotel Al Bustan for 6 nights. The front desk people were very helpful as my parents arrived a day before me. They accommodated my parents in the best way possible and provided them with everything they needed. The house keeping staff were excellent especially Kumar, Miscline and Narayan. They went above and beyond to make sure we had everything in the room and did an excellent job with keeping our room very neat and always clean. I would like also to send an special thanks to the girl at the front desk( unfortunately don’t know her name) who helped me with copying some documents in the last minute. I would not be able to make it without her help. Another person at the front desk helped up with late check-out. I would like to take this opportunity and thank everyone at Adagio hotel who helped us have a pleasant stay in Abu Dhabi. I will definitely recommend this hotel to friends and family and will come back to the same hotel for my next visit as I felt like being home :) this hotel and its staff deserve more than 5 stars.
Neda, Familienurlaub (6 Nächte), 10. Dez.. 2019
Booked a room for 3 people and they were very difficult and reluctant to give us bedding for our child!
When they did eventually send it to the room (several hour later) it was damp and usable.
Familienurlaub (1 Nacht), 29. Nov.. 2019
Large well kept building with spacious apartments. Great that it shares facilities such as pool and restaurants with the Novotel next door. Very quiet and peaceful.
Jo, Familienurlaub (9 Nächte), 23. Okt.. 2019
Active Lifestyle meets Comfort
the place was amazing, very clean and spacious room. very well Accommodated and Assisted by the Staff Receptionist named Darlene. Service was great and wonderful.
Nicolai, Reise (5 Nächte), 9. Aug.. 2019