Love it 😍
Maher, Urlaub mit Freunden (7 Nächte), 8. Juni. 2021
Bad manners an attitude
I had the worst experience ever In 20 years of traveling all over the world, I’ve never been so humiliated, specifically by the front desk Manager, a Philipino, of nationality, with a lot of attitude, from the check in very cold, very unhelpful, unprofessional, rude, unrespectful, not only with me but with his colleagues, one of those persons who arrive to Dubái and all of a sudden they have a boss position and they think that they really have the right to look at other down, my specific problem was at the day of my check out, I didn’t extend on time my keys and wallet plus things where inside my room after staying almost a month in the hotel, he wouldn’t give me an extra key for the room, Extremely Rude no matter he started screaming infront of all the clients saying he wouldn’t give me a key that I had to pay....... I feel sorry for the Hotel staff that have to put up with him everyday.
Margarita O, Reise (7 Nächte), 12. Mai. 2021
The staff was very friendly and helpful. The hotel was clean and COVID ready. Many restaurants and shops close by. Free shuttle services to 2 malls and 1 beach...
Elsa, Geschäftsreise (7 Nächte), 18. Apr.. 2021
Excellent location and customer service was great, we enjoyed the breakfast daily that although was not included we paid every day and really enjoy it.
Highly recommended only 3 blocks far from the metro station and 6 minutes away form Dubai Mall.
Urlaub mit Freunden (9 Nächte), 4. März. 2021
Very pleasant and helpful staff. Hotel location is very central and it was a pleasure staying at Carlton Sheikh Zayed Rd
Familienurlaub (5 Nächte), 26. Feb.. 2021
Stay in Dubai
Smoking smell in the nonsmoking room. Not very tidy and clean
Staff are friendly. Just an ok hotel for reasonable price
bo, Reise (2 Nächte), 11. Jan.. 2021
Good location with easy access to all main roads. Rules for non-smoking rooms should be enforced as it was obvious my room was previously occupied by a smoker and required more detailed cleaning.
Staff were very helpful and courteous.
Isabella, Reise (2 Nächte), 2. Jan.. 2021
Fine but not worth it!
Many guests did not put the mask. The room wasn't that clean. It was average. Unfortunately, it was very noisy during nights because of the other guests. Overall, it was fine but overpriced compared to everything I mentioned. I will not stay there again.
Rania, Familienurlaub (6 Nächte), 27. Dez.. 2020
I love the staff. The hotel it’s self is a bit dated . The elevators digital controls can be a little frustrating, but they are very nice and do anything you need here. The rooftop bar is nice 👌👌
MissHeather, Familienurlaub (1 Nacht), 27. Nov.. 2020
Cleaning services worst ever.
Antonella, Geschäftsreise (11 Nächte), 9. Nov.. 2020