Nothing amazing ...just its a 2 star hotel not even 3
The rooms so so so small....how come they accept 3 in the room ....the fit one and only one....if you have your bag then you cannot even move inside the room .....
Familienurlaub (4 Nächte), 29. Apr.. 2019
This hotel was lovely. The staff at the, reception, restaurant, room service, all were more than happy to assist. Never had a problem. I asked for a room change once and within a minute I was taken to see another room, which was better & bigger at no extra charge. The supermarket next door is a god send. Clean rooms everyday and a daily top up of the tea & coffee and water water bottles..!oved my stay there and will definitely be going back.
Familienurlaub (5 Nächte), 24. März. 2019
Probably one of my worst overall experiences in a hotel.
The staff is rude (which is a surprise since Dubai usually has the best customer service).
There is no sauna as advertised, the steam room was broken, the pool was closed until a sandstorm came and then they opened it and the shisha lounge was closed every time i tried to use it.
There was a sand storm during my stay. I asked them to clean my room but unfortunately there was alot of dust still in the room.
Again the customer service was horrible.
It is extremely deceiving that this hotel has a 4 star rating. I would strongly discourage anyone coming here if they want a good experience in Dubai.
Moe, Geschäftsreise (7 Nächte), 22. März. 2019
Improved a lot, friendly and fast responsing staff makes the stay amazing
Reise (4 Nächte), 8. Dez.. 2018
Everyday this hotel improves in all the ways, one day it will be a leading hotel in Dubai
Reise (2 Nächte), 3. Dez.. 2018
As usual good hotel, friendly staff, quick service but the only problem is that not being cleaned well, this time bedsheet was dirty when they changed it
Reise (4 Nächte), 24. Nov.. 2018
Its not bad in general, very friendly staff, good location in the heart of dubai
Taan, Reise (3 Nächte), 18. Nov.. 2018
They don’t clean properly, always i found non cleaned areas in the room and non clean mugs and spoon. Last stay i got shocked when i found that they put a used toothbrush and paste!!!!!!!! Used one
Taan, Reise (2 Nächte), 12. Nov.. 2018
The only bad thing is the cleaning, hotel rooms are not being cleaned well and last time found a used toothbrush and toothpaste
Taan, Reise (1 Nacht), 10. Nov.. 2018
Home away from Home
Me and my fiancé stayed at this hotel regularly since 2016 from when it was 3*, so its been a while.. Always find ourselves back because of the great service especially from reception Pandey and the filipino ladies (sorry if i forget names)who have been around ever since. The staff are all really friendly and helpful actually. The room design is amazing and all different, love the fact it has a bath however water temperature is a big issue as most times you can't get cold water after using the hot water.. Not very far off from main areas in the city which is good in terms of moving around. Food is good and reasonably priced.. TV channels though have always been a issue besides news noo english channels literally.. Wifi isnt great too, rooms maintenance is ok much better now as a 4*. Pool is really small not worth a visit and gym is small too, aswell poorly equipped.. Before it had few restaurant options and a bar whereas now you limited to only 1 however there is 24hr room service. Nevertheless will continue as a regular guest
Ryan, Romantikurlaub (2 Nächte), 28. Okt.. 2018