Relax Hôtel Kénitra

I stsyed at this hotel many many times in the past two years and I always have some disappointments, and this time we were six days, five nights at this hotel and I had few problems from the first moment that we entered in the room, I hope the hotel management read my reviews and all the others unhappy customers that take time to write our disappointments here with the only purpose of our stays at the relax been more relaxing and less stressful. I want to thank to the few staff members that one way or the other make our stays good, and shame for the others that does not do theyy job correctly. I appointed to one of the staff that she tried to please us. that they should check the rooms before they said are ready for a new guest to come in, not to try to clean or fix all the problems there when the guest are inside the room, that is why every hotel have service clerk and supervisor..I will comeback to this hotel to give another try, but is we get another disappointment we won't comeback again. I hope this time they take very serious my review at this moment, To the hotel staff please do not wait until I am inside the room toread my reviews, take all the reviews accountable and try to fix all the mistakes, like. Room cleanness, TV service, Air conditioning works, bath towels and bedding are proper clean (white not gray color). This time we didn't wasted time to pay for breakfast based on previous experiences... take in consideration the hotel highly price.

We had stayed in this hotel many times in the past year due to family trips, and everytime we have something positive and something negative, I always said price is very high for the quality of service, but we comeback. This time almost everything was negative, starting for our room was awful, was the last room in the second floor hallway, when people smoke outside we had the smell inside, noisy..., plus the TV channels didn't work proper, and the worse the bed was not changed in long time and the bathroom was very dirty and room. Floors was not Clean either, the breakfast was awful, they changed the menu or the chef and we couldn't eat nothing that satisfied us, it was the worst stayed we had at this Relax. The only positive thing was the girl at the front desk noticed by my ID that my birthday was coming and hers was a day before mine, so we had a nice conversation about it.....i wish I can remember her name... As I said before we had been there many times and only two staff members remember us and greet us with a welcoming smile.. I will give another try to this hotel if they don't improve and make us feel welcome for the high that we paid for our stayed we will look for another hotel where to stay in our future trips to Kenitra..

Noisy we can hear road cars noise and nuisance I order 1bottle if water they bring 2 and the server was not happy to take it back so I took the 2 bottles and I pay for it Also they charge me tax on the room ??????

Amazing, we love this hotel, we always stayed there in our frecuents family trips to Kenitra, the only bad thing about this hotel is the price is too high if you compare with others Relax hotels prices for one night in this hotel is always double compare with others even Marrakech and the newest one in Casablanca....

It is okay, price is way too high, breakfast should be more presentable, not a lot of uncoordinated foods and most of them cold..

Overall was good, the service was great, the front desk ladies give us a warm welcomingto the hotel, and I was very surprised of One of the spoke English very well, and she is ver sweet(I think her name is Wislam), I purchased the breakfast and was very good, a little disappointed that I asked for expresso and it was not included on the price I paid for breakfast, and the price was a little too hight.....

Good hotel, just a little bit nosy due to the road close to the hotel...

Pour la seconde fois, pas de chambre réservée et transfert tardif vers un autre hotel. Pas fiable et coutumier du fait.

Bon séjour. Dommage que pour un hôtel il n'y ait pas le double vitrage et d'insonorisation vu son emplacement. Personnel discret et serviable.

L'accueil notamment l'hôte d'accueil soukaina qui est très à l'aise écoute de Cest hote