LetsPhuket Twin Sands Resort & Spa

1. Extra bed I’ve booked a 1 bedroom unitbefore the virus outbreak. 1 of my friends has to drop out because of the recent development. Ive contacted the hotel to see if we can downgrade the booking but they've refused. When I first arrived I ask them to provide the pull out couch for the 2nd day. The next day after house keeping the bed was still not set up so I asked them again. They then questioned why I need the pull out couch when I only hv 2 people, when my booking explicitly said 1king bed and 1pull out. While my original booking was for 3 people, they changed the booking for 2 people but didn’t refund the surcharges for the extra person (they didn’t however do a price match due price drop) and still question my motives for asking for the extra bed. 2. Plastic bag I asked front desk for a plastic bag so I can pack my wet clothes. They said they are cutting down plastic due to environmental policies, which I understand. However I told them that they are using plastic bags for the bins anyway, so can just give me one of those. They then told me to contact house keeping myself. I walked bk to my room, on the way I saw house keeping and asked the lady if I can get a garbage bag. The housekeeper (was very nice) and told me that she only look after only certain room on the property but not hotel rooms, I would need to contact Absolute instead. So in the end, I had to remove the plastic bag from the bin to put my wet clothes. Which is very silly...

Shiu Lun Alan, Urlaub mit Freunden (3 Nächte), 27. Feb.. 2020

Authentische Hotels.com-Gästebewertung

What a fabulous resort. Stayed for 3 days although would definitely stay longer next time. There is free shuttle bus to Patong every hour around from 1130 to 2130. We had a poolside room which was spotless. The pool was amazing also with a slide!

Andrew, Romantikurlaub (2 Nächte), 21. Feb.. 2020

Authentische Expedia-Gästebewertung

Great stay with friends

Room with pool access was for sure the highlights and a super unique treat, especially if you have friends as nieghbours.... can be more generous with towels. Toiletries very pitiful but condition of room, service, location, free shuttle to Patong were all good offers !

Janice, Urlaub mit Freunden (3 Nächte), 20. Feb.. 2020

Authentische Hotels.com-Gästebewertung

Fantastic facilities. Well appointed but for me just a little to far from Patong. Courtesy shuttle however was great. Great breakfasts , quiet location. Rooms, spotless, modern & house keeping first class. Highly recommend this property

Reise (7 Nächte), 9. Feb.. 2020

Authentische Expedia-Gästebewertung

The facilities were brand new and the location is very nice.

Sami, Familienurlaub (1 Nacht), 23. Dez.. 2019

Authentische Hotels.com-Gästebewertung

Sweet days

Very pleasant stay, nice hotel in great location. Several nice beaches in walking distance. Ideal for couples and families.

Mika, Reise (3 Nächte), 19. Dez.. 2019

Authentische Hotels.com-Gästebewertung

Everything was great. Nothing bad to say about this hotel.

Familienurlaub (2 Nächte), 26. Nov.. 2019

Authentische Expedia-Gästebewertung

Comfortable and great staying place

What a wonderful place abd location. Closed to beach and close to 24hrs shopping store. Fun full place for kids witb swimming pull and slide.shuttle service is good but required more times as limited space in bus so more trips will be required. Really enjoyed our time at resort. Highly recommended place.

Umang, Familienurlaub (5 Nächte), 23. Nov.. 2019

Authentische Hotels.com-Gästebewertung

Our room was cleaned daily, all the staff are great people, rooms are up to date and modern, both restaurants great food and reasonably priced !!

Romantikurlaub (5 Nächte), 17. Nov.. 2019

Authentische Wotif-Gästebewertung

We love twin sands and it’s location staff are great food is great

Romantikurlaub (6 Nächte), 9. Nov.. 2019

Authentische Expedia-Gästebewertung