White Boutique Hotel & Residences

Wunderschönes kleine Hotelanlage. Sauberer Strandabschnitt. Sehr hilfsbereit. Leckeres Essen :-) Leider verkommt die Stadt Sihanoukville immer mehr zu einer chinesischen Casinostadt. Das Hotel ist noch eines der wenigen schönen Rückzugsorte.

I must say the hotel is doing everything best they can in this COVID time with now travelers, Sihanoukville is dead city today with all thing Chinese construction hence if you ever land up staying here this is your place only , We book a standard room but at the hotel we has for upgrade and Paulina the hotel manager was quite prominently helps us out on our other needs, the staff is extremely helpful and go extra miles to make sure you get the best , Restaurant has great views with excellent food options, Rooms are big and brightly lit with claim decor,

I like the hotel because it’s quiet and clean. The service and food they provide are great as well. Staying there makes me feel so peaceful. I would like to go back again.

Its not a bad place.friendly service!

The staff were so sweet, the room was very clean and the pool was lovely.

I really enjoyed my stay at this hotel. I went for five days and looking at the state of the roads in Sihanoukville decided to stay put in the hotel which was a blessing in disguise. I had all my meals at Duo restaurant and they made them exceptionally well taking into consideration I am vegan. My room 22 was so pretty that opened up to the amazing pool and I got room service (free of charge a few times too) The staff was really professional yet friendly from Polina to Galina and waiters such as Narad. Thank you so much from London. If ever back in Sihanoukville I will be sure to come back there.

The journey from the Royal Sand pier to the hotel was uncomfortable as the road conditions were bad due to the massive construction works along the way to the hotel. Sadly because of the constructions surrounding the hotel, the property was not as what we pictured. But its not because of the hotel’s fault as this was beyond their control. A little bit disappointed as the pool was under maintenance during our stay and we couldn’t enjoy the beach because of the rainy season. Maybe after the construction works surrounding the hotel completed, we might consider staying at the hotel again.

The staff was nice but the entire hotel was NOTHING like in the photos. EVERYTHING is decaying. Especially the beach area. Just walking in to the hotel and seeing the walls all stained, the floors consumed. It immediately gave us a bad impression. We paid for the honeymoon suite. Waste of money. Everything was dirty, filled with dust everywhere, the glass slidding doors all greasy. Here are the photos. I called the staff to please clean it and they were kind and did so but this already gave a bad impression. Not worth the cost. If I was paying €60 a night, I wouldn’t complain but paying around €150.....this is not worth it. At all.

We had made contact with the hotel a few days before to arrange to be met from the airport. I messaged several times but did not hear back. On arrival at Sihanoukville airport we were not met. I then struggled to contact the hotel. Airport information staff also tried phoning the hotel using the number of the website and Expedia. They could not get an answer either. On arrival at the hotel there was no one on reception for sometime. I have rated staff as ok, but have to say the staff in Duo restaurant were incredibly friendly and the food excellent. We stayed one night during very bad storms and severe flooding. The restaurant became our sanctuary as there was nothing else we could do. It is hard to rate the hotel overall because our experience may have been very different if the weather hadn’t been so bad. Taxi arranged for the next day arrived punctually.

There was construction happening everywhere surrounding the hotel which was a huge shock to us! I think if the hotel has warned us beforehand, we will think about it twice. Location is way too far from anywhere and it would take up to an hour to find another restaurant due to traffic in the area. On the bright side, hotel restaurant was nice and the beach was nice too. But we won't return to this hotel until the entire area is done up.