The staff very extremely friendly and professional, especially Farhan. Service was good and the food great
Zulfiqar, Familienurlaub (4 Nächte), 28. Nov.. 2020
First time stayed in this place truly liked it due to location and vibrancy. Near to historical attractions.
AsadHameed, Romantikurlaub (8 Nächte), 28. Feb.. 2020
I like nothing there.
I have noticed the staff need serious training on customer service and satisfaction. They need to be trained how to talk to the guest in a professional way.
If you were looking for a quiet hotel. DON'T go there
Khalid, Reise (4 Nächte), 6. Feb.. 2020
Checking in staff needs more training. Front desk is a mix bag of tight and wrong information. Poor communication between staff. Staff do make up statements to cover up lack of info. Poor organisation at breakfast hall. No one guides you to a table. Once you get up to get more food your seat will go. There is no one to organise the chaos. I found staff just standing there not bothered.
Most rooms needs updating.
Good locations very courteous door staff.
Familienurlaub (3 Nächte), 20. Jan.. 2020
Room had a mildew smell. Everything else was very good.
Reise (10 Nächte), 19. Jan.. 2020
Everything was okay nice and clean hotel
Reise (3 Nächte), 17. Jan.. 2020
It was not what the pictures claimed it would be. The room and amenities were old, outdated and not the cleanest. The service was also awful. One or two staff members were helpful but overall, the service was lacking.
Familienurlaub (3 Nächte), 17. Dez.. 2019
The stay was ok, food accommodation clean, etc... However the Pubs noise was too high making it difficult to sleep.
Simao, Reise (3 Nächte), 15. Dez.. 2019
Hotel for smokers
Blad cigarettes smell everywherem.
Geschäftsreise (4 Nächte), 28. Nov.. 2019
Good location, close to metro station. Bit of a hike to burj khalifa/mall of emirates and definitely more “local flavour” than one might be looking for in Dubai but a perfectly comfortable hotel, breakfast decent and great front staff
Ella, Reise (3 Nächte), 11. Nov.. 2019