Good Value, Location and Delicious Breakfast
I choose this hotel because of the old quarter location near the lake and the good trip advisor reviews. We were very happy with our stay. The bed was very comfortable and the breakfast was delicious.
Linda, Reise (2 Nächte), 1. Jan.. 2020
Friendly staff, clean environment and great locati
The manager at the front desk was outstanding! The other staff was also very friendly and helpful. I didn't use the restaurant so I have no idea about that.
The shower needs to be fixed because I couldn't get comfortable temperature water while I was using.
The beds and pillows were very comfy and overall the stay was quite good.
Yoshihiro, Urlaub mit Freunden (5 Nächte), 19. Dez.. 2019
Great hotel and staff
Lovely small hotel with very friendly and helpful staff! Great location for exploring Hanoi's old quarter. Excellent free breakfast in a dining room overlooking the lake.
Cecily, Reise (3 Nächte), 7. Dez.. 2019
The staff was really nice and helpful and the hotel is located in a very good location to get to the center of the Old Quarter.
Unfortunately I would avoid rooms 108 and 708 which were very noisy while I was there.
Reise (6 Nächte), 22. Nov.. 2019
The staff were incredible and willing to help with any question we had. They were very attentive to our needs and even helped us with our baggage to walk down the street for our tour to pick us up. The breakfast was delicious. The room could have used some updating and perhaps a little more cleaning of the floors and the bathroom, but other than that the beds were clean and very comfortable. The hotel was in the perfect location- close to Hoan Kiem!
Jennifer, Reise (1 Nacht), 15. Nov.. 2019
Breakfast was okay.
Stinks of cigarette smoke.
Shower had no hot water.
Air conditioner was inadequate.
Pillows were like concrete.
Familienurlaub (1 Nacht), 29. Sep.. 2019
Near to the old quarters and lake so it was convienient if u like that. Considering that, the building was old and our room too. The door lock couldn't open the first time and the toilet needed plumbing.
Familienurlaub (2 Nächte), 8. Aug.. 2019
Staff took very good care of us. Excellent location in the middle of everything!
Steve, Familienurlaub (2 Nächte), 19. Juli. 2019
Great stay. Staffs are very kind. Breakfast was good.
Familienurlaub (1 Nacht), 25. Juni. 2019
f I could have given them six stars I would have. From booking via Expedia I received a prompt confirmation personalised email form the hotel. I arrived at around 8am clearly too early to get in my room but I was greeted by the excellent Bach who swiftly checked me in and arranged a welcome coffee after my long wait. She said there was an early check out so they would turn it around quickly so I could get in the room and rest after my long journey. True to her word an hour later my bags were on my room and I was sorted
The hotel location is fantastic just a few steps literally to the lake and the brilliant walking street at the weekend. Bach again had looked after me and pointing out all the highlights to see
The room itself was fantastic large and spotlessly clean, modern and air conditioned. I had chosen a room with a balcony so I had front row view of the street comings and goings. The bed was amazingly comfortable and the room had a fridge which was great for putting drinks in before my day trips
Breakfast was also excellent. A small but plentiful buffet with cereals fruit toast and rolls plus coffee and tea. Then you could choose from a pretty extensive menus which had both western and Asian dishes which were cooked to order for you -again brilliant
As a solo traveler I normally pick a large hotel for safety but how wrong was I. This hotel has 12 rooms and as such the staff got to know you personally taking an interest in your trips and helping out when one turne
Reise (7 Nächte), 7. Juni. 2019