The first front desk staff member was fantastic—super friendly and engaging. The room had a unique layout, with the closet located inside the bathroom, and the TV was positioned at an awkward angle. The checkout time listed on Hotels.com was 12 PM, but the actual checkout time was 11 AM. We weren’t aware of this, and the cleaning crew was extremely rude about it while also reeking of weed.
Additionally, the hotel had a sign stating they offer complimentary personal items like toothbrushes, toothpaste, and hairbrushes if needed, which was a nice touch if they actually had any. I went downstairs to see if they had an extra toothbrush but they were all out. Also, despite advertising a pool, it was not open during our stay. Given that we paid $175 per night, this was disappointing.