Give this one a miss!
Well for a start I can't write a review for HFN Riverside Docklands Apartments as booked through Hotels.com. as that's not where we stayed. After a very confusing and frustrating check-in process (check-in being several blocks from 231 Harbour Esplanade where we had booked), we found that we had been relocated. The whole process of driving back and forth in peak hour traffic was very trying and I can imagine how confusing and frustrating it would be for someone just off a long-haul flight with no car and no knowledge of Melbourne. I had actually tried to get in touch with the hotel to establish parking procedure etc, phoning every day for 5 days and leaving a message, only to have my call finally returned the day prior to our arrival. No mention was made of the change in location. When we finally arrived at our destination (having wasted over an hour and a half), we found our apartment on the 31st floor. The carpet in the lobby was dirty but the view from our apartment was amazing! The furniture and fittings were average. One of the bedrooms was so small that when closing the door it hit the bottom of the bed. There were no instructions for appliances and not a single teabag or coffee sachet. I had expected more at nearly $200 per night especially when check-in was not until 3pm and checkout 10.00am-(stay could be extended by 2 hours at a cost of 20% extra!) The final annoyance was that we had to go out of our way to return the key - again in heavy traffic.
Glenda, Familienurlaub (1 Nacht), 23. Aug.. 2018
High rise apartment in the middle of Melbourne
Accommodation was good, had everything in the unit so we could self-cater. The view was amazing. Getting into the car park was a bit tricky, as it's a residential block, and we had to wait half an hour for someone to bring the key to open the parking gate.
Familienurlaub (1 Nacht), 28. Juli. 2018
Great location and modern property
11th floor water facing apartment was great. Great facility especially pool and parking. Check in is a hassel though as no reception as you have to liaise with owener directly to access keys and car park access. You will have to wait outside building for someone to show up and hand keys. Also to collect bond which is a bit awkward.
Reise (1 Nacht), 14. Juli. 2018
Reise (1 Nacht), 30. Okt.. 2018