Mattress felt like a park bench. Almost non existent.
Urlaub mit Freunden (1 Nacht), 4. Jan.. 2020
Great staff, close to airport; compact but clean room.
No restaurant; local place nearby from which I ordered takeouts was not a positive for my already upset stomach.
David, Familienurlaub (1 Nacht), 10. Juli. 2019
The room is very tiny but comfortable even though there is no natural sunlight unless you open the fire escape window which is opaque. Most of the staff members were very friendly and always willing to help. The maids on the other hand seem to have 0 training. We suspected (though we cannot say for sure, i dont want to falsely accuse anyone) one was trying to steal my wifes bra and some instant noodles. If you dont lock your door they will come in whenever they want and turn on the light with no warning. It doesn't matter if your sleeping or naked.
My biggest issue with the place was germs. This actually caused me to checkout 2 days early. The maids will brush the toilet, THEN WHIP THE BRUSH TO DRAIN THE WATER AND PUT IT IN THE BATHROOM SINK! I also see them walking around in contaminated gloves opening everyone's doors and handling towels, sheets, drinking water, toothbrushes etc. the hotel ran out of soap for 3 days and had not gotten back any up until we left.
My wife and i saw the same maids peeling vegetables in the kitchen, i am not sure if they were cooking for themselves or for the guests but it was around breakfast time. This lead us to assume they were the chefs so we stopped eating the free breakfast.
The hotel is very close to the airport and check in was quick and easy. The hotel surroundings were usually quiet and peaceful. The place is a bit far from the centre though so you can expect to pay 700kvnd per round trip to the centre
Familienurlaub (9 Nächte), 14. Mai. 2019
Nice and clean space, good water heater unit , well design in such small room. Location is good, fit in what they say..
Reise (1 Nacht), 1. Jan.. 2019
We stayed at the hotel 1 night. The location is great and very close to the airport. Unfortunately, because of the communication issue, we had to wait for the shuttle service for about hour.The staff was very nice and friendly. The room was nice and clean, but there was no heating system. It was 50F degree in Hanoi at night and we were sleeping with our jackets on because it was freezing cold inside of the room.
Reise (1 Nacht), 1. Jan.. 2019
Free airport shuttle both ways!
We booked this hotel for just one night as we were flying out early the next morning. They provide free airport shuttle both ways! However they don't have a restaurant for lunch or dinner and we left too early for breakfast so I can't comment on that. Not many choices of places to eat. Beds were very hard but the price was right and it was for such a short amount of time we decided not to worry about it!
Cathy, Romantikurlaub (1 Nacht), 28. Dez.. 2018
Breakfast room/ restaurant is surprisingly excellent!!
Room is neat and adequate
'free' shuttle was not free, taxi charged me more than meter. Wasn't a big deal as was still less than US$3, but not free
It's neat and adequate, breakfast was awesome, as us the 7th floor view. Yes, I would stay there again. Less than 5 mins from airport.
It's 30-40 from Hanio, so not suitable for a long stay, great as a 'night before flight's hotel
Urlaub mit Freunden (1 Nacht), 15. Dez.. 2018
Amazing staff courtesy
Amazing staff cooperation.. highly soft spoken and very supportive. Full of courtesy especially at front desk.. neat and clean hotel
Jitender Kumar, Geschäftsreise (1 Nacht), 7. Dez.. 2018
Reception was exceptional, really enjoyed the stay. Breakfast was also amazing.
Reise (1 Nacht), 2. Dez.. 2018
Perfect for connecting flights overnight
For the money a great stay. Staff very helpful and friendly perfect for a night or two near the airport. Not much around but you can find. Restaurant very comfy
Patrick J., Urlaub mit Freunden (2 Nächte), 28. Nov.. 2018