The interstate had closed down so we were stranded and decided to stay at this Holiday Inn. The customer service was fantastic. In just a few minutes we went from super stressed to laughing and relaxing, thanks to the front desk assistant,Malaysia. She was so sweet, professional, and understanding. The entire hotel was clean and it was obviously staffed with caring employees. Now days that is so hard to find. Things just kept getting better when we went down to the hotel bar and got to enjoy Bree's bartending, wonderful personality, and her naturally caring character. When we went to leave the next morning another fantastic front desk gentlemen named Leroy took the time to say good morning and double checked to make sure we were leaving happy. I even ran into a couple of the housecleaners and they too were warm and friendly. Most of the time I cannot even get the grocery store checkers to say Hi and smile, however this Holiday Inn is finding and training their employees - keep up the exceptional work. I highly recommend this Hotel and I am confident your stay will be as great as ours.