Charleroi (CRL-Brussels South Charleroi) - 54 min drive
Brussels Central Station - 3 min walk
Brussels-Congress Station - 11 min walk
Brussels-Chapel Station - 11 min walk
Bourse-Beurs Station - 6 min walk
Palais Tram Stop - 7 min walk
Parc Station - 8 min walk
Restaurants
Aux Gaufres de Bruxelles - 1 min walk
Gatsu Gatsu - Wok Alley - 1 min walk
Brussels Grill Grand Place - 2 min walk
De Pistolei - 1 min walk
Panos - 2 min walk
About this property
Novotel Brussels off Grand'Place
Novotel Brussels off Grand'Place puts you in a great location, within a 15-minute walk of La Grand Place and Brussels Christmas Market. Guests can visit the fitness center for a workout or grab a bite to eat at Gourmet Bar, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli. The helpful staff and central location get great marks from fellow travelers. The property is just a short walk to public transportation: Bourse-Beurs Station is 6 minutes and Palais Tram Stop is 7 minutes.
Languages
Dutch, English, French, Italian, Spanish
At a glance
Hotel size
140 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Height restrictions apply for onsite parking
Offsite parking within 164 ft (EUR 25 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
What to do
Bicycle rentals nearby
Golfing nearby
Segway rentals/tours nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1989
Safe-deposit box at front desk
Television in common areas
Fitness center
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Gourmet Bar - This brasserie serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.24 per room, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 26 per person
Early check-in can be arranged for an extra charge of EUR 35 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 35 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Parking is available nearby and costs EUR 25 per day (164 ft away)
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 13 years old are not allowed in the fitness facility without adult supervision
Policies
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Brussels Grand Place Hotel Brussels
Novotel Brussels off Grand'Place Hotel
Novotel off Grand'Place Hotel
Novotel Brussels off Grand'Place
Novotel off Grand'Place
Novotel Brussels off Grand'Place Hotel
Novotel Brussels off Grand'Place Brussels
Novotel Brussels off Grand'Place Hotel Brussels
Frequently asked questions
Does Novotel Brussels off Grand'Place offer free cancellation for a full refund?
Yes, Novotel Brussels off Grand'Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Brussels off Grand'Place?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Novotel Brussels off Grand'Place?
Check-in start time: 3:00 PM; Check-in end time: noon. There's a charge of EUR 35 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 35 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Novotel Brussels off Grand'Place?
No, this hotel doesn't have a casino, but Grand Casino Brussels (6-min walk) is nearby.
What is there to do at Novotel Brussels off Grand'Place and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Novotel Brussels off Grand'Place also has a fitness center.
Are there restaurants at or near Novotel Brussels off Grand'Place?
Yes, Gourmet Bar offers alfresco dining.
What's the area around Novotel Brussels off Grand'Place like?
Novotel Brussels off Grand'Place is in Quartier du Centre - Centrumwijk, a short 6-minute walk from Bourse-Beurs Station and 3 minutes' walk from La Grand Place. Travelers say the local area is very central perfect for sightseeing.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 25, 2024
Katherine
Katherine, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2024
Good for train traveller
It’s really near to Brussels Central station. When I arrived there around 9:30, I could easily found a restaurant also, I could get back to hotel quickly
Barrett
Barrett, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
Great hotel, great location!
The hotel is very nice - located in the heart of Brussels historic distric. The staff is very helpful and the hotel is like new. Highly recommend!!
Jan
Jan, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Right in the Centre of Grand Place
Great place to stay as we were right in the centre. Amenities were closer so was the train station. Everything is within walking distance! Rooms were clean and cozy. The only issue we had is that we couldn't get the thermostat to work properly and the charging stations (usb-port) besides the bed were out of order. Other than that, we had a great time!
Chynna Joyce
Chynna Joyce, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Michael
Michael, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 21, 2024
Joseph
Joseph, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 19, 2024
We lived in Brussels and just wanted to be near the GP.
Brian
Brian, 4-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 16, 2024
Fair Hotel
We had a very average experience at this hotel. The staff was friendly and accommodating but the problem is that it's rated as a 4 star hotel and I would describe this more like a motel. Rooms are very small with very small bathrooms. Location is excellent so very convenient
Khurram
Khurram, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 11, 2024
Tushar
Tushar, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 2, 2024
The hotel room has beg bugs !! I have been bitten all over and when i told the teamm at reception, they didnt say much, they said it xould be mosquitoes may be and thats all. No apologies , no concern on even showing them the red marks all over my hands and neck and legs. Expected lot more from them to respond to a serious issue. Nightmare to ensure we dont carry it back home and had to throw a lot of things out
Only good thing was the location
Pankti
Pankti, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2024
YOUSEF
YOUSEF, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
viji
viji, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
Lovely
Great location, friendly staff, nice comfortable bed.
Our one 'note' (not really a complaint) is that, although separating the ensuite toilet from the rest of the bathroom is a nice touch, there is no sink with the toilet. This means walking through the room to wash hands and was particularly awkward for our teenage daughter!
Virginia
Virginia, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 26, 2024
A good hotel, but my stay was spoiled by a long wait at check-in, bad sound insulation in my room, and truly awful pillows. The worst hotel pillows ever.
Simon
Simon, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 26, 2024
Excellent location. You can walk around for hours with plenty of food, shopping options.
Easy commute to train station (500 meters)
PHANIRAM
PHANIRAM, 3-night family trip
Verified Orbitz guest review
8/10 Very Good
Aug 23, 2024
Very srategic loccation, able to reach most attractions by foot. Many dining options nearby.
claire
claire, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
Sarah
Sarah, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 21, 2024
Excelente location
The location is excellent, walking distance from the Grand Place. The bed was not so big and the sofa bed was uncomfortable for my kid.
Carolina
Carolina, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
Centre of everything
Taranjit
Taranjit, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Conveniently located to every place we wanted to visit and a very short walk to the train station. Clean room and friendly staff. Breakfast was excellent!
Christopher
Christopher, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 18, 2024
Great location in terms of being near the Grand Place and also the rail station. The hotel is quite modern and the room appeared fine. However, there appeared to be a used towel still within the room when we arrived and after our first night each of us woke up with small bite marks which was very concerning. On our last morning, we noticed a dead fly in the waffle mix for the make your own waffle station so steered clear.
The positives were the restaurant staff who were friendly although the reception desk staff were not as warm or helpful.
For convenience the hotel gets top marks in terms of central location.
Yetunde
Yetunde, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 17, 2024
Exequiel
Exequiel, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 10, 2024
For what seems like a high end hotel it really isn’t. Maybe because of the location in a touristy area. But it was still safe, comfy, and met the needs of my family.
Aakash
Aakash, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
Everything was excellent.
Laith
Laith, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 3, 2024
The location of the property was great and only a couple of minutes walk from the Central Station. The ambience of the hotel is also very pleasant and the staff are friendly and helpful. The room was, however, very small for a family of three and the sink in the bathroom was stained and disgusting. The air condition was not very effective and it wasn’t very comfortable at night . Housekeeping was not very pleasant and was putting pressure on us to vacate the room in the morning so that they can get it cleaned . That was not nice as it’s up to us what time we leave and it made us feel very uncomfortable to have a lie in in the morning. Overall it was an ok stay . What made it bearable was the location which was right in the middle of the Grand Place and absolutely amazing.