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Novotel Queenstown Lakeside

4.0 star property
Mountain hotel in Queenstown with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Novotel Queenstown Lakeside

View from room
Concierge desk
Minibar, in-room safe, desk, iron/ironing board
Private spa tub
Bar (on property)
In the heart of Queenstown City Centre, Novotel Queenstown Lakeside offers an upscale eco-certified haven. Enjoy a rejuvenating soak in the spa tub, then savor breakfast at Elements or grab a drink at the bar. Cycling enthusiasts will love exploring nearby trails while others can unwind in the garden or stay active with gym access and bike rentals.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Valet parking
  • Hot tub
  • 24-hour room service
  • In-room childcare
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$180 nightly
The total price is $206
Oct 28 - Oct 29
Total with taxes and fees

Why we love this property

Sustainable dining options
The restaurant serves locally-sourced and organic food, with vegan and vegetarian choices available. Buffet breakfast includes vegetarian selections.
Sleep in luxury
This hotel's guestrooms feature a pillow menu for customized comfort. Balconies provide fresh air, while minibars and 24-hour room service satisfy cravings.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, 2 Double Beds, Lakeside

Minibar, in-room safe, desk, iron/ironing board

Double Room, 2 Double Beds, Lakeside

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Private bathroom
Bathrobes
  • 280 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Hair dryer
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Hair dryer
Private bathroom
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Hair dryer
Private bathroom
  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(24 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Hair dryer
Private bathroom
  • 291 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(58 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Hair dryer
Private bathroom
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lakeside

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lakeside

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Private bathroom
Bathrobes
  • 280 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Queenstown by IHG

  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,000 reviews
$170 nightly
The price is $195
Oct 31 - Nov 1
Total with taxes and fees
Holiday Inn Express & Suites Queenstown by IHG
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About the neighborhood

Map
Corner of Earl and Marine Parade, Queenstown, 9348

What's nearby

  • Queenstown Mall - 2 min walk - 0.2 km
  • Queenstown Beach - 2 min walk - 0.2 km
  • Queenstown Gardens - 3 min walk - 0.3 km
  • TSS Earnslaw Steamship - 5 min walk - 0.5 km
  • Skyline Queenstown - 10 min walk - 0.9 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 13 min drive

Restaurants

  • ‪Cookie Time - ‬3 min walk
  • ‪Eichardt's Private Hotel - ‬2 min walk
  • ‪Novotel Queenstown Lakeside - ‬2 min walk
  • ‪Elements Restaurant - ‬1 min walk
  • ‪The Bathhouse Tapas Bar & Restaurant - ‬1 min walk

About this property

Novotel Queenstown Lakeside

When visiting Queenstown, Novotel Queenstown Lakeside is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Elements, which serves breakfast and dinner. A bar/lounge, a hot tub, and a garden are other highlights. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 273 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (NZD 50 per night; includes in/out privileges)
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Offsite parking within 164 ft (NZD 45 per night); discounts available
DONE

Other information

    • Designated smoking areas (fines apply)
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ski passes
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Bike storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness center
  • Bicycle parking
  • Hot tub
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 21-inch LCD TV
  • Satellite TV channels
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Elements - This restaurant serves breakfast and dinner. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 37 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Valet parking costs NZD 50 per night with in/out privileges
  • Parking is available nearby and costs NZD 45 per night (164 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown

Frequently asked questions

Does Novotel Queenstown Lakeside offer free cancellation for a full refund?

Yes, Novotel Queenstown Lakeside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Novotel Queenstown Lakeside?

Sorry, pets aren't allowed.

Is parking offered on site at Novotel Queenstown Lakeside?

Yes. Valet parking costs NZD 50 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Novotel Queenstown Lakeside?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Novotel Queenstown Lakeside?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (4-min walk) and SKYCITY Wharf Casino (6-min walk) are both nearby.

What is there to do at Novotel Queenstown Lakeside and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Relax in the hot tub or enjoy the use of other amenities, which include a fitness center and a picnic area. Novotel Queenstown Lakeside also has a garden.

Are there restaurants at or near Novotel Queenstown Lakeside?

Yes, there's an onsite restaurant, Elements.

Does Novotel Queenstown Lakeside have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Novotel Queenstown Lakeside like?

Novotel Queenstown Lakeside is located near Queenstown Beach in Queenstown City Centre, a short 1-minute walk from Lake Wakatipu and 3 minutes' walk from Queenstown Mall. Travelers say the area is walkable and ideal for skiing.

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Novotel Queenstown Lakeside Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Restaurant
Towns
Lake
Breakfast
Bathroom
Bed
View

What guests liked

  • Breakfast was described as tasty, plentiful, and having a great selection with many options to cater to different tastes. (20 reviews)
  • The property is close to a variety of restaurants and eateries with many cuisines to choose from. (5 reviews)
  • The spa facilities were modern, good, and brilliant, setting guests up for a great day. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Loved the room
Kevin, 1-night trip

10/10 Exceptional

Staff go above and beyond to help the guests, extremely impressed by the extra efforts that staff went to when an elderly couple in the restaurant needed assistance, big shout out to Nancy (hope I got her name right) with helping this couple out, and while doing so she didn't miss a beat with attending to the rest of the guests. Highly recommend the restaurant.
sean, 1-night trip

10/10 Exceptional

Location, room is comfy, service was wonderful, breakfast was excellent
RAMESH MOHAN, 3-night trip

10/10 Exceptional

Location is great, friendly staff, nice amenities
Emma, 4-night trip

10/10 Exceptional

Everything nice and the room a bit small
Siu Wang, 3-night trip

10/10 Exceptional

Lovely hotel, location amazing, have stayed at Novotel a couple of times now, love it!!
Chris, 7-night trip

8/10 Very good

Great Location

We enjoyed our stay. It was very easy to get to the town center and walk around
Jessica, 2-night trip

10/10 Exceptional

Hotel location is excellent, shops around there. The room is clean and well decorated
Yue, 2-night trip

10/10 Exceptional

Great location in the heart of Queenstown great hotel
Scott, 2-night trip

10/10 Exceptional

Amazing Hotel must stay

Beautiful hotel right downtown Queenstown with stunning lake views. Highly recommended this hotel and staff was amazing and so friendly.
Mary, 4-night trip

10/10 Exceptional

Wry nice rooms, great breakfast, lakeside and right in town.
Chris, 2-night trip

10/10 Exceptional

Nice place
Geoffrey, 1-night trip

10/10 Exceptional

You can’t beat the location of this hotel!
David, 7-night trip

8/10 Very good

Great loction. Standard room dated bathroom and uncomfortable hard bed.
Karen, 3-night trip

10/10 Exceptional

The room is clean and very convenient for walking around the city. The breakfast was very delicious. I'd like to stay here again when I come here next time.
future, 1-night trip

10/10 Exceptional

Fantastic location and accommodating staff
Gayle, 2-night trip

8/10 Very good

Excellent location, easy short walk to everything Queenstown has to offer. Close to the bus for the slopes. Comfortable and large beds. Only negative was the daily cleaning was not up to standards, rubbish was not removed from the bins etc. The hotel should focus on this,
Nayyera, 7-night trip

8/10 Very good

Really nice hotel, but the age of the hotel shows in the rooms and bathrooms.
Randall, 1-night trip

10/10 Exceptional

Breakfast buffet is delicious! The building is located basically in the heart of Queenstown right next to the lake and everything is within walking distance. Thanks for having us.
Renee, 3-night trip

8/10 Very good

Thank you so much for an amazing stay! This property was clean, the bed was comfy, and it is in such a great location - very walkable and close to all the main transportation. The only downside was that the heater in my room didn’t work - however, maintenance was very prompt in attempting to fix this! Whilst it was cold in the room, the sheets were very warm and perfect for the winter season. I’ll definitely want to stay with Novotel again!
Olivia, 2-night trip

10/10 Exceptional

Great location and great facility
Rexie, 3-night trip

10/10 Exceptional

The location of this hotel made it very easy to be in town.
Rebecca, 2-night trip

8/10 Very good

Dated hotel but in a great location
myles, 3-night trip

10/10 Exceptional

Great location.
Fisun, 2-night trip

10/10 Exceptional

Found the staff very helpful, excellent location. Central to the town.
Patrick Joseph O, 2-night trip