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Crowne Plaza Merida by IHG

4.5 star property
Luxury hotel with outdoor pool, near Paseo de Montejo

Choose dates to view prices

Photo gallery for Crowne Plaza Merida by IHG

Outdoor pool
1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool
Front of property
Restaurant
AKEN Mind Mérida Hotel, near the vibrant Paseo de Montejo, invites you to indulge in a breakfast buffet and stay connected with in-room WiFi. Unwind by the outdoor pool or explore nearby attractions like Great Museum of the Maya World.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Free parking
  • Non-smoking
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • Conference center
  • 6 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Digital TV service
  • Dry cleaning/laundry service
  • Free self parking
$107 nightly
The total price is $129
Dec 1 - Dec 2
Total with taxes and fees

Why we love this property

Luxury in the city
This upscale urban retreat offers a serene escape in the heart of the bustling city center. Sophisticated elegance meets prime location.
Culinary experiences galore
A restaurant, cafe, and bar create a world of tasty possibilities. Couples can indulge in private dining, while buffet breakfast fuels morning adventures.

Room options

Available filters for rooms
Showing 17 of 17 rooms

Premium Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Corner (Pet Friendly)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Corner

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View (Pet Friendly)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View (High Floor)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, City View

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Corner (High Floor)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, City View (High Floor)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity

Holiday Inn Hotel & Suites Merida La Isla by IHG

  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
9.0 out of 10, Wonderful, 682 reviews
$81 nightly
The price is $98
Dec 1 - Dec 2
Total with taxes and fees
Holiday Inn Hotel & Suites Merida La Isla by IHG
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About the neighborhood

Map
Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119

What's nearby

  • Paseo de Montejo - 1 min walk - 0.0 km
  • Great Museum of the Maya World - 2 min drive - 2.6 km
  • Yucatán Siglo XXI Convention Center - 2 min drive - 2.6 km
  • Yucatan International Convention Center - 5 min drive - 4.7 km
  • Plaza Altabrisa - 6 min drive - 4.6 km

Getting around

  • Mérida International Airport (MID) - 25 min drive
  • Teya-Merida Station - 32 min drive

Restaurants

  • ‪Starbucks Campestre - ‬3 min walk
  • ‪Sanbravo - ‬3 min walk
  • ‪Pastor Suizo - ‬1 min walk
  • ‪La Gibba - ‬4 min walk
  • ‪Domino's Pizza - ‬3 min walk

About this property

Crowne Plaza Merida by IHG

Crowne Plaza Merida by IHG puts you just a 5-minute drive from Paseo de Montejo and Yucatán Siglo XXI Convention Center. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an outdoor pool and a snack bar/deli.

At a glance

DONE

Hotel size

    • 136 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Snack bar/deli

Working away

  • 6 meeting rooms
  • Coworking spaces
  • Conference center (3789 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2020
  • Television in common areas
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 55
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible bathtub
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 196 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 800 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

Parties and events are allowed on site.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Frequently asked questions

Does Crowne Plaza Merida by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Merida by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Merida by IHG?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Crowne Plaza Merida by IHG?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 44 lbs per pet. There's a charge of MXN 800 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Crowne Plaza Merida by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Crowne Plaza Merida by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Crowne Plaza Merida by IHG?

No, this hotel doesn't have a casino, but Juega Juega Casino (3-min drive) and Diamonds Casino (3-min drive) are both nearby.

What is there to do at Crowne Plaza Merida by IHG and nearby?

Crowne Plaza Merida by IHG has an outdoor pool and a fitness center.

Are there restaurants at or near Crowne Plaza Merida by IHG?

Yes, there's an onsite restaurant.

What's the area around Crowne Plaza Merida by IHG like?

Crowne Plaza Merida by IHG is in Colonia Campestre, a short 1-minute walk from Paseo de Montejo.

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Crowne Plaza Merida by IHG Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Lobby
Elevator
Children
View

What guests liked

  • The property's breakfast was great and delicious. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great service , parking and cleanliness !
Dilip, 1-night trip

10/10 Exceptional

I love this hotel, I went everytime I need a break
Janeth, 1-night trip

10/10 Exceptional

Loved our week here especially since the front desk gal waited til 2am for us to check in which was nice of her. Very quiet and comfortable hotel enjoyed our stay for the 5 nights.
Michael, 5-night trip

10/10 Exceptional

Hotel was super modern and clean. Room was super comfortable. Breakfast options could improve as everything was out of a box and seemed old.
Andrea, 1-night trip

10/10 Exceptional

Excelente
Felipe, 1-night trip

10/10 Exceptional

Super hotel
3-night trip

10/10 Exceptional

What a great hotel! Everything was very modern and clean, and all of the staff was super friendly. The breakfast buffet was great, and I loved the rooftop pool and easy-to-access parking garage. I would definitely stay here again.
Silvia, 7-night trip

10/10 Exceptional

Stayed here a few times and enjoy it every single time.
Bryana, 1-night trip

10/10 Exceptional

Enjoyed! Great hotel.
Safana, 4-night trip

10/10 Exceptional

Excelente
Edgar, 1-night trip

10/10 Exceptional

This was our 5th or 6th time staying here and once again excellent.
Bryana, 1-night trip

10/10 Exceptional

The place is great, the vibe is excellent. Maybe the only issue is that at the middle of the night the electric energy in the room turns off and you lose the AC for example or you can't turn on the light in the bathroom, you need to open the room door to reestablish everything.
Carlos, 2-night trip

10/10 Exceptional

The servers at the restaurant during breakfast were so great, friendly and gave us awesome suggestions for where to visit while we were in Merida. Great people.
Lucila, 6-night trip

10/10 Exceptional

Couple retreat

The hotel is well located within walking distance to coffee shops and restaurants. The service was excellent and the room is modern, clean and great view of the city.
Cristina, 2-night trip

10/10 Exceptional

Very unique room
Abraham, 1-night trip

10/10 Exceptional

Very nice staff!
Sören, 3-night trip

10/10 Exceptional

Amazing experience! Beautiful view, very clean, and the tub/shower combo was impeccable. Will definitely stay again and highly recommend.
Bryana, 1-night trip

6/10 Good

Average corporate property great location and convenience for corporate travelers. Not leisure or vacations
Felipe, 2-night trip

8/10 Very good

Great hotel if you are on a business trip; not for tourists. You are in between the North zone and Centro, along a major street, so easy access if you are traveling both north and south. The BEST thing about this place is the staff, though. They are EXCEPTIONAL!! They've allowed some maintenance to lapse (i.e. the shower ceiling in my room), and they are definitely not using the pool area as a place to sit and chill and relax, as there's almost no seating, just lots of concrete. Also, strangely bad coffee, and very bad toiletries. No washcloths (!!), so bring your own, as the body wash is liquid.
Catherine Elizabeth, 5-night trip

10/10 Exceptional

N/a
Humberto, 4-night trip

6/10 Good

Muy ruidoso

El hotel es nuevo pero está ubicado frente a un crucero con tráfico aún por la noche y junto a un edificio de oficinas que para mala Fortuna me tocó escuchar ruidos de obra por la madrugada y no me permitió descansar
JORGE A, 2-night trip

10/10 Exceptional

Perfect nice and excellent people
Heladio, 1-night trip

10/10 Exceptional

Hotel muy cómodo, limpio y personal muy atento. Es nuevo y huele a limpio. Todos en el hotel fueron extremadamente amables y dispuestos a que nuestra estancia fuera placentera. El Gerente Miguel fue antentísimo así como el mesero Emmanuel y la mucama Mariel de lo más atento. Es un lugar impecable para llegar de trabajo o familia.
Larissa m, 5-night trip

8/10 Very good

Alberca no funciona

Reservé en este hotel por la alberca y mi sorpresa al llegar es que por mantenimiento no esta disponible, raro en plenas vacaciones de verano programar el mantenimiento. Lo bueno: camas comodas, gran servicio en el restaurante. Deberian compensar el mtto de la alberca dando acceso a otra en hotel de la cadena, en fin chequenlo antes de asumir que funcionará.
Victoria, 4-night trip

8/10 Very good

Hotel lindo, pero mala primera experiencia :(

El hotel esta muy bonito. Sin embargo mi experiencia no fue tan grata. Ya que al llegar me avisaron que la alberca No funcionada, y ademas en mi suite no funcionaba el telefono, canales de Tv y el frigobar. :( Mala primera experiencia. Pero el hotel es muy lindo, asi como las habitaciones.
ADAN, 1-night trip