See all properties

Nerea Tulum

4.0 star property
Tulum beachfront hotel with spa and outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nerea Tulum

Terrace/patio
Beach bar
Beachfront Rooftop | Balcony view
Front of property - evening/night
Beachfront Rooftop | Premium bedding, down comforters, pillowtop beds, free minibar
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Free parking
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and pool bar
  • Full-service spa
  • Outdoor pool and lazy river
  • Free use of bicycles
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Spa tub
  • Massage/treatment rooms
Feel at home
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The price is $258
includes taxes & fees
$211 per night
Dec 7 - Dec 8

Room options

View all photos for Deluxe Swim-Up King

Deluxe Swim-Up King | Balcony

Deluxe Swim-Up King

Highlights

Furnished balcony
Air conditioning
Free minibar items
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 432 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View King

Partial Ocean View King | Premium bedding, down comforters, pillowtop beds, free minibar

Partial Ocean View King

Highlights

Furnished balcony
Air conditioning
Free minibar items
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 432 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Lower King

Beachfront Lower King | Balcony view

Beachfront Lower King

Highlights

Furnished balcony
Air conditioning
Free minibar items
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 432 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View King

Pool View King | View from room

Pool View King

Highlights

Furnished balcony
Air conditioning
Free minibar items
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 432 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Rooftop Suite

Rooftop Suite | Premium bedding, down comforters, pillowtop beds, free minibar

Rooftop Suite

Highlights

Furnished balcony
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 684 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Upper King

Beachfront Upper King | Premium bedding, down comforters, pillowtop beds, free minibar

Beachfront Upper King

Highlights

Furnished balcony
Air conditioning
Free minibar items
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 432 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Rooftop

Beachfront Rooftop | Premium bedding, down comforters, pillowtop beds, free minibar

Beachfront Rooftop

Highlights

Furnished balcony
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 684 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

On the beach, white sand, sun loungers, beach umbrellas

Alea Tulum

Pool
Spa
Airport transfer
Pet friendly
9.2 out of 10, Wonderful, (375)
The price is $197
includes taxes & fees
$160 per night
Dec 8 - Dec 9
Alea Tulum
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Fraccionamiento tankah III Mza 3 Lote 21, Tulum, QROO, 77760

What's nearby

  • Soliman Bay - 1 min walk - 0.0 km
  • Cenote Manatí - 1 min walk - 0.1 km
  • Xel-Há Park - 10 min drive - 10.0 km
  • Tulum Mayan Ruins - 13 min drive - 10.4 km
  • Playa Paraiso - 27 min drive - 16.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬13 min drive
  • ‪Mulut Jach Ki - ‬9 min drive
  • ‪Templo Dios del Viento - ‬13 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪La Fiesta Mexicana - ‬9 min drive

About this property

Nerea Tulum

At Nerea Tulum, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 15-minute walk of Tulum National Park. The outdoor pool and lazy river provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the pool bar. A spa tub, a snack bar/deli, and free bike rentals are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Free secured, uncovered onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Poolside bar
  • Private dining
  • Snack bar/deli

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Kayaking
  • Canoe
  • Snorkeling
  • Surfing/body boarding
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby
  • Fishing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Golf clubhouse on site
  • Lazy river
  • Spa tub
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Dock
  • Outdoor furniture

Accessibility

  • Visual alarms in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Furnished balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free international and local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 6 years old are not allowed in the swimming pool or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Frequently asked questions

Does Nerea Tulum offer free cancellation for a full refund?
Yes, Nerea Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Nerea Tulum?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Nerea Tulum?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Nerea Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at Nerea Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Nerea Tulum and nearby?
Have fun with onsite activities like kayaking, snorkeling, and surfing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Nerea Tulum also has a lazy river and spa services.
Are there restaurants at or near Nerea Tulum?
Yes, there's an onsite restaurant.
Does Nerea Tulum have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Nerea Tulum like?
Nerea Tulum is located on the waterfront, a short 12-minute walk from Tulum National Park.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing views both day and night
Lav, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Very disappointed in management for not informing me about the conditions prior to my arrival. Checked out the same day as my arrival and that says a lot ! They’re refusal to refund me for the days I didn’t stay on the property goes to show that they do not care about their patrons
Cristina, 3-night trip
Verified Expedia guest review

6/10 Good

We had no heated water while there, even with many attempts of the maintenance people to fix the issue. There's no sidewalks or even paved street in front of the hotel, so during rainy weather is a completed mess and unsafe.
MARIA ISABEL, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rayanna, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We returned to this area of Tulum after our stay at one of the sister hotels, Mereva, last year. The area is quiet and more private than the busy Tulum strip which we prefer. Nerea is a bit more lively than Mereva. We stayed in an oceanfront room in April. If you want to avoid seaweed best to come before April or after September. The weather was perfect. Staff is great. It’s safe, the food is wonderful. Great pool and lounging options. Only thing I’d say as constructive criticism is the beach area was a bit neglected - it didn’t get raked in the morning like they did at Mereva, and staff didn’t seem to be picking up finished beer bottles, cups as frequently as I would have liked. There could have been a bit more maintenance too like weeding around the beach. Would make a big difference. Overall this is a great hotel, great location, great staff and great food and I’d recommend. Would also recommend the Tucan Kin shuttle from the airport and the Tulum ruins / snorkel tour with the included lunch option - it was top notch.
Jennifer, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rocky, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kessel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

JULIANNA, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Amazing place!
Christelle, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The Nerea Hotel in Tulum offers a serene escape nestled amidst the beauty of the Riviera Maya. From the moment we arrived, Jesus and Isabel extended warm hospitality, ensuring our stay was nothing short of exceptional. We left feeling rejuvenated, already planning our return to this hidden gem in Tulum.
CARLOS, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely property. Amazing private pool with the room. Beautiful beach and pier. Awesome food at the restaurant with good vegan and vegetarian options.
Abhishek, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing boutique hotel. Like Tulum in general you should have a rental car because taxis are extremely expensive and the hotel is quite a distance from Tulum downtown.
Tun, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Our stay was just wonderful! The staff in the hotel is just amazing! They take care of their guests and help to get reservations for whatever you need to make your trip as smooth as possible. Totally recommended! Thank you Isabel and Jesús for being so nice and kind. Food from the restaurant is really delicious and fresh totally worth it (the staff in the restaurant is really nice as well).
Joselyn, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Relaxing boutique hotel with friendly staff. Everyone was so attentive and made our vacation amazing. Isabell was amazing and informative.
Elitia, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great for a peaceful and relaxing stay. The staff was incredibly helpful and friendly.
Amir, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Verified Travelocity guest review

8/10 Very Good

Melanie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sheena Le'Shan, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay! Beach, breakfast and pool are all really good. Free use of kayaks, padelboards and snorkels
Richard, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful views. Hotel’s aesthetics and vibe is total relaxed mixed with Mediterranean luxury. Service is excellent. When I arrived I had a bit of upset stomach, Janet one of the servers at the restaurant ordered for me hot ginger tea, she checked on us the next day. Felt so comfortable and relaxed. The restaurant is fresh kitchen and organic. It is delicious.
Amy, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Everyone on the property was completely nice. The only complaint I have is how they charge for absolutely EVERYTHING! My 1st night I ordered the lamb and it was lamb leg, not what I thought or what I’m used too but of course I tried it, didn’t like it. Took one bite, asked the lady if I could change and she said of course but you still have to pay for this. So, I did but didn’t order anything else. Water $12! Everything is extremely high for no reason. Just understand that nothing is free or cheap.
Victoria, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

They are very friendly, clean and accommodating in al aspects.
Stephanie, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Barbara, 7-night trip
Verified Hotels.com guest review

6/10 Good

Kadiatou, 5-night trip
Verified Expedia guest review

2/10 Poor

My husband and I were purely sold on Nerea and making this our go-to getaway spot in Mexico, however upon our last day a staff member by the name of Ivan had lied and stole the fish we caught on our fishing tour. We instructed him to keep the fish in the freezer and we would take it back home with us. Instead he told the kitchen staff we said he could have it. It broke our hearts because we loved the location, our stay, and had a great time until the very last day we found out what Ivan had done. We made sure to tip and be friendly with staff however this was done to us. When we reached back home, I unpacked my luggage bag to find that all of my gold jewelry was stolen. This jewelry was never unpacked or left out in our room. We suspect whoever cleaned our room literally went inside our luggage and took all of my jewelry including a Kate Spade watch and bracelet. So beware. Even if you take the necessary precautions, never trust a smiling face.
Tempestt, 5-night trip
Verified Expedia guest review