4/10 Fair
Nov 27, 2024
Bad Experience
No internet when arrived BUT told at Front Desk would be up in an hour. NO air conditioning. NEVER mentioned on Hotels.com OR at Front Desk upon check. Room extremely hot and after complaining I got two fans. NO Manager on duty at 8pm and Front Desk unhelpful. Maintenance tried to open windows but unable due to safety regulations. I’m Bonvoy Marriott member for 30 years and NEVER been to a Marriot property that did not have air conditioning. Compound that with fact I was going to this property just for one night to travel home next day after release from hospital after 5 days and a hot and stuffy room was NOT the best thing for my health!
Gordon
Gordon, 1-night trip
Verified Hotels.com guest review