Be careful before booking this hotel. We were a group of three and stayed in a studio room, which wasn’t too bad. The shower isn’t very good and there was some damage to walls in the room. We had an incident with the staff, where some of them were quite rude. I get the impression they don’t like tourists, which I kind of understand, however, this area of the hotel (and the hotel itself) gave me the impression of a party area/hotel? I’m not sure why you would work in the hotel or industry if you were not willing to put up with this, to a certain point at least. I overheard a cleaner say tourists ruin the place! We were fined €100 for going in the pool after it was closed. We accept we were wrong and knew this and so apologised. The staff at reception then proceeded to ask us to pay a €250 fine! We thought this was very unfair. The situation escalated where we found the staff started to be rude to us. After an hour, we then agreed to pay a fine of €100, as the police were threatened to be involved. We think a written warning would have been sufficient for our actions, as there was nowhere in the rules that said you get fined a large amount for breaking rules. We also had to pay the fine in cash - this seems strange and also how the fine was reduced… we think they make up the rules as they please. I will also say, that not all staff are like this, some were actually very polite. The area is mainly Dutch/German tourists, so if you’re not from here, this is something to know.
