The Towers at Lotte New York Palace

5.0 star property
Luxury hotel with restaurant, near 5th Avenue

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Towers at Lotte New York Palace

Penthouse Suite | Living area | 42-inch plasma TV with cable channels, TV, video-game console
Lobby lounge
Imperial Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Connecting rooms available
  • Pet friendly
  • Non-smoking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Health club
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
  • Business center
  • Meeting rooms
For families
  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
The price is $1,432
includes taxes & fees
$1,245 per night
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 21 of 21 rooms

Suite, 3 Bedrooms, View, Tower

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Suite, 2 Bedrooms, View, Tower

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Luxury Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 465 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 465 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Corner (Towers)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 1210 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 655 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite (Jewel Triplex)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 5000 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Penthouse, Tower (Triplex)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 5000 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Corner (Towers)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 1675 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite, Accessible, Corner (Corner)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 1210 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Accessible, Corner (with Pantry, Towers)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 1210 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Corner (with Pantry, Towers)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 1210 sq ft
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Executive Suite, Accessible, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 655 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, 1 King Bed, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 465 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 465 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Hastens Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 2500 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 1 Bedroom, View, Tower

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 5000 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Imperial Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 3600 sq ft
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Suite, 1 Bedroom, Tower (King)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 1065 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Studio Suite, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
455 Madison Avenue, New York, NY, 10022

What's nearby

  • 5th Avenue - 2 min walk - 0.3 km
  • Rockefeller Center - 6 min walk - 0.5 km
  • Grand Central Terminal - 10 min walk - 0.9 km
  • Times Square - 11 min walk - 1.0 km
  • Broadway - 12 min walk - 1.1 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Newark Liberty Intl. Airport (EWR) - 20 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • LaGuardia Airport (LGA) - 31 min drive
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive
  • Long Island City Station - 4 min drive
  • Grand Central - 42 St. Station - 9 min walk
  • New York W 32nd St. Station - 23 min walk
  • 5 Av.-53 St. Station - 3 min walk
  • 51 St. Station - 4 min walk
  • 47 - 50 Sts - Rockefeller Center Station - 7 min walk
  • Free area shuttle

Restaurants

  • ‪Toasties - ‬1 min walk
  • ‪Joe's Home of Soup Dumplings - ‬3 min walk
  • ‪Mangia - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Duke Eatery - ‬3 min walk

About this property

The Towers at Lotte New York Palace

The Towers at Lotte New York Palace offers a fantastic location, putting you just a 5-minute walk from 5th Avenue and St. Patrick's Cathedral. You can indulge in massages, facials, or aromatherapy, and Pomme Palais serves breakfast and lunch. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: 5 Av.-53 St. Station is 3 minutes and 51 St. Station is 4 minutes.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 176 rooms

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 2 AM
  • Contactless check-in available
  • Late check-in subject to availability
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only, up to 25 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Secured covered onsite valet parking (USD 90 per day; includes in/out privileges)

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekend mornings 6:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Garden
  • Health club
  • Spa services
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • Video-game console
  • DVD player
  • 42-inch plasma TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Pomme Palais - This café serves breakfast and lunch.
Villard Restuarant - This restaurant serves breakfast only. Open daily.
Gold Room - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Utility fee: USD 23 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 16 to 26 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 75.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay

Parking

  • Covered valet parking costs USD 90 per day with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York

Frequently asked questions

Does The Towers at Lotte New York Palace offer free cancellation for a full refund?
Yes, The Towers at Lotte New York Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Towers at Lotte New York Palace?
Yes, dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Towers at Lotte New York Palace?
Yes. Valet parking costs USD 90 per day.
What are the check-in and check-out times at The Towers at Lotte New York Palace?
Check-in start time: 4:00 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at The Towers at Lotte New York Palace?
No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.
What is there to do at The Towers at Lotte New York Palace and nearby?
The Towers at Lotte New York Palace has a health club and spa services, as well as a garden.
Are there restaurants at or near The Towers at Lotte New York Palace?
Yes, there's an onsite restaurant, Pomme Palais.
What's the area around The Towers at Lotte New York Palace like?
The Towers at Lotte New York Palace is in Manhattan, a short 3-minute walk from 5 Av.-53 St. Station and 2 minutes' walk from 5th Avenue.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Timothy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Pete, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I’ve stayed in many hotels in NYC and this was by far the best experience I’ve ever had. The hotel itself is beautiful both inside and out. The staff were all friendly and helpful. The location was wonderful. The views from the room were amazing. I cannot recommend enough!
Christine, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

All good
Not only was the room clean and lobby beautiful. Management bent over backwards to accommodate my family 5 stars
David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Neil, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Really good value in mid town.
This is a great place to say in Mid-Town. The towers start on the 45th floor. Ask for a room with one of the better views. Actually we thought for the size and quality of the room combined with the view, made this really good value.
Marc, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elena, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property!
Karen, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Helen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Everyone was extremely pleasant
Latarsha Batiste, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Roula, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again.
Jill, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

JORGE, 1-night trip
Verified Expedia guest review

8/10 Very Good

Smart hotel superbly located
Jon, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The view from the room is great, overseeing the St. Patrick’s Church.
Liangping, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

the incredible location I had a wonderful experience, want to come back
Edda, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Went for business
Jason, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Fatjon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

NYC Palace
Amazing experience. Very welcoming and accommodating staff. Comfortable rooms with great views of the city. Beautiful property with a relaxing courtyard.
Ted, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location
HERNANDO, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Good location, but not sure why it was super loud with music throughout the night in the second and third nights, overall good.
Yan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

HERNANDO, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Xxx
Cyrus Martin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Maria Monica, 2-night trip
Verified Expedia guest review