When visiting Mutzig, Zenitude Hôtel - Résidences Les Portes d'Alsace is a great choice to consider. Guests can enjoy the sauna or take advantage of nearby hiking/biking trails. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves.
Languages
English, French, German, Italian, Spanish
At a glance
Property size
85 apartments
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
The front desk is open Monday - Saturday (8:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 4:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
On Sundays, reception hours are 8 AM to noon and 3-7 PM.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 5 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Ski
Close to skiing
Pool/Spa
Sauna
Internet
Free WiFi
Parking and transportation
Covered self parking on site (EUR 5 per night)
Wheelchair-accessible parking available
Kitchenette
Refrigerator
Stovetop
Microwave
Cookware/dishes/utensils
Electric kettle
Dining
Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 12.90 for adults and EUR 6 for children
Snack bar/deli
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Bathtub or shower
Hair dryer (on request)
Free toiletries
Eco-friendly toiletries
Towels provided
Entertainment
Flat-screen TV with digital service
Outdoor areas
Terrace
Laundry
Laundry facilities
Comfort
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 5 per pet per day
Food and water bowls are available
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Soundproofing
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Iron/ironing board (on request)
Vending machine
Location highlights
In the city center
Things to do
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
85 rooms
At least 80% of food locally-sourced
Bulk dispenser for toiletries
Recycling
Comprehensive food waste policy
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: EUR 200 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.83 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12.90 for adults and EUR 6 for children
Housekeeping is available for an extra charge of EUR 50; may vary based on length of stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 5 per pet, per day
Parking
Covered self parking costs EUR 5 per night
Policies
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Portes d'Alsace
Portes d'Alsace Apartment
Portes d'Alsace Apartment Mutzig
Portes d'Alsace Mutzig
Zenitude Hotel-Residences Les Portes D'Alsace Mutzig, France
Zenitude Hôtel-Résidences Portes d'Alsace House Mutzig
Zenitude Hôtel Résidences Les Portes d'Alsace
Zenitude Hôtel-Résidences Portes d'Alsace House
Hôtel Résinces Les es d'Alsac
Zenitude Hôtel Résidences Les Portes d'Alsace
Frequently asked questions
Does Zenitude Hôtel - Résidences Les Portes d'Alsace offer free cancellation for a full refund?
Yes, Zenitude Hôtel - Résidences Les Portes d'Alsace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Zenitude Hôtel - Résidences Les Portes d'Alsace?
Yes, pets are welcome. There's a charge of EUR 5 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Zenitude Hôtel - Résidences Les Portes d'Alsace?
Yes. Self parking costs EUR 5 per night.
What are the check-in and check-out times at Zenitude Hôtel - Résidences Les Portes d'Alsace?
Check-in start time: 3 PM; Check-in end time: 8 PM. Check-out time is 11 AM.
What is there to do at Zenitude Hôtel - Résidences Les Portes d'Alsace and nearby?
Have fun with nearby winter activities like skiing. Zenitude Hôtel - Résidences Les Portes d'Alsace also has a sauna.
Does Zenitude Hôtel - Résidences Les Portes d'Alsace have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around Zenitude Hôtel - Résidences Les Portes d'Alsace like?
Zenitude Hôtel - Résidences Les Portes d'Alsace puts you in the heart of Mutzig. Popular attractions include Zenith Strasbourg, which is 22 minutes away by car.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
4/10 Fair
Aug 14, 2024
There was steaky floor and duster but the beds were very comfortable
barbara
barbara, 2-night family trip
Verified Expedia guest review
6/10 Good
Aug 13, 2024
Spacious. Very reasonable price. Near wine trail. Air conditioning would be a nice addition.
Benjamin
Benjamin, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 7, 2024
Recommended hotel.
Really enjoyed our stay. Our room was spacious, clean and very well equipped. The shower was excellent.
SHARON
SHARON, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 14, 2024
Everything is good
Sangrok
Sangrok, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 14, 2024
Two nights in the general area.
Two nights spent to see the locale area & the room was ideal with two comfortable beds which ensured good nights' sleep. The room was latge enough & with minus 7 Celsius it was easy to have the required comfort. We will certainly use Zenitude in future though most are in the perpheral parts of France.
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2022
The staffs always give you a pleasant smile. You will enjoy your stay here.
Mr. C.K.
Mr. C.K., 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 25, 2022
OK, but some room for easy improvement
Spacious room quite well equipped.
Communication around checkin times should be reviewed as some info says 8PM and some info 7PM. The correct appared to be 7PM.
Drying some water spill from the floor left a quite dirty towel, so I guess cleaning could be better in some areas. But all in all an ok+ impression.
Roald
Roald, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 27, 2020
Very well equipped, comfortable, clean, friendly staff, good location and very reasonably priced.
Nicola
Nicola, 1-night family trip
Verified Expedia guest review
6/10 Good
Dec 2, 2019
maria carolina
maria carolina, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 16, 2017
Nice place
We spent one night at this place and it was clean and confortable.
Verified traveler
Verified Orbitz guest review
10/10 Exceptional
Jun 6, 2016
Ideal apartment for family to visit Alsace towns
The room was clean, large enough for a family with 2kids. Location is a bit far from center of Strasbourg, but a large supermarket is in 5min by car. Instead, it is ideal location if you visit some small towns in Alsace by car.
Only the thing is, the boiler tank in a room is not so large. We did not realize it at the first night, and my wife got just cold water.
Kazuyuki
Verified Hotels.com guest review
10/10 Exceptional
Jul 2, 2014
good facilities
Better than a hotel room as you have fridge, microwave etc. the only downside is that you have to order breakfast the evening before, so if you arrive late you cannot have breakfast.
d
Verified Hotels.com guest review
8/10 Very Good
Jun 11, 2014
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2024
Bel établissement, bien situé, calme et agréable
Le personnel est aimable et discret.
Notre séjour a été très agréable, merci.
Verified traveler
4-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2024
Eric
Eric, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
Isabelle
Isabelle, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2024
Elisabeth
Elisabeth, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2024
Sandrine
Sandrine, 6-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 6, 2024
Utrolig meget støj fra gade ved siden af.
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 2, 2024
Tres dommage qu il n y ait pas de climatisation
AUTIXIERE
AUTIXIERE, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jul 27, 2024
Pernille
Pernille, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 26, 2024
Frank
Frank, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 25, 2024
Dejligt roligt hotel
Dejligt sted. Vores værelse havde en god stor altan (vi havde bestilt værelse med altan). God morgenmad. God beliggenhed til mange oplevelser.
Marianne Friis
Marianne Friis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 15, 2024
Très bien
Très bon accueil à notre arrivée.
Nous avons été satisfaits de notre nuit à cet hôtel. La literie était très bien.
Mélanie
Mélanie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 13, 2024
Godt værelse med stor balkon. Fedt med parkering i overdækket kælder.