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Kore Tulum Retreat and Spa Resort - Adults Only

4.5 star property
Adults-only resort with 2 restaurants, near Tulum National Park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kore Tulum Retreat and Spa Resort - Adults Only

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Property grounds
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Beach nearby, white sand, sun loungers, beach towels
Suite, Jetted Tub, Garden View | Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Free breakfast
  • Non-smoking
  • Spa
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool and 4 spa tubs
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Swim-up bar
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower
  • Separate sitting area
  • Television
The price is $385
includes taxes & fees
$385 per night
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, Jetted Tub, Garden View

Free minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Garden View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, Hot Tub, Garden View

Free minibar, in-room safe, desk, blackout drapes

Room, Hot Tub, Garden View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
  • 640 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Suite Standard With Garden View

Free minibar, in-room safe, desk, blackout drapes

Double Suite Standard With Garden View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Double Suite Standard With Garden View

Free minibar, in-room safe, desk, blackout drapes

Double Suite Standard With Garden View

  • Sleeps 3
  • 2 Queen Bed(s)

Similar properties

Aerial view

Dreams Tulum Resort & Spa - All Inclusive

Pool
Free breakfast
Spa
Free parking
7.4 out of 10, Good, (1041)
The price is $275
includes taxes & fees
$275 per night
Dec 19 - Dec 20
Dreams Tulum Resort & Spa - All Inclusive
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About the neighborhood

Map
Carr Tulum Boca Paila Km 3.85, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min walk - 0.3 km
  • Las Palmas Public Beach - 14 min walk - 1.2 km
  • Playa Paraiso - 4 min drive - 2.1 km
  • Tulum Beach - 7 min drive - 2.4 km
  • Tulum Mayan Ruins - 10 min drive - 6.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬10 min walk
  • ‪Kin Toh - ‬16 min walk
  • ‪Rossina Cafe - ‬5 min drive
  • ‪Carl's Jr. - ‬3 min drive
  • ‪Mateos - ‬18 min walk

About this property

Kore Tulum Retreat and Spa Resort - Adults Only

At Kore Tulum Retreat and Spa Resort - Adults Only, you'll be just a 5-minute drive from Tulum National Park and Playa Paraiso. Guests can indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and Nirvana Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious resort include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.

All inclusive

All-inclusive room rates at Kore Tulum Retreat and Spa Resort - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Bicycling
Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Languages

English, Spanish

At a glance

Hotel size

  • 94 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (1-device limit)
  • Free WiFi in rooms (speed: 25+ Mbps; 1-device limit)

Parking

  • Free secured, uncovered onsite self parking
  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–11 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Yoga classes
  • Karaoke
  • Shopping
  • Pool table
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 6 buildings/towers
  • Built in 2008
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Spa services
  • 4 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Mediterranean architecture

Accessibility

  • 10 stairs to reach property
  • Smooth flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Private indoor spa tub
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps and 1-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Nirvana Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Specialties Shangri-la - Overlooking the ocean and pool, this diner specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 200.00 per stay
  • A damage deposit of USD 200.00 will be collected before check-in

Optional extras

  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

All Inclusive Wellness Resort
Zenserenity
Zenserenity Resort
Zenserenity Tulum
Zenserenity Wellness
Zenserenity Wellness Resort All Inclusive
Kore Tulum Retreat Resort Adults Only-All Inclusive
Zenserenity Wellness Tulum
Kore Tulum Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults Only-All Inclusive
Kore Tulum Retreat Adults Only-All Inclusive
Kore Retreat Adults Only-All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive

Frequently asked questions

Does Kore Tulum Retreat and Spa Resort - Adults Only offer free cancellation for a full refund?
Yes, Kore Tulum Retreat and Spa Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kore Tulum Retreat and Spa Resort - Adults Only?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Kore Tulum Retreat and Spa Resort - Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Kore Tulum Retreat and Spa Resort - Adults Only?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Kore Tulum Retreat and Spa Resort - Adults Only?
You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge.
What is there to do at Kore Tulum Retreat and Spa Resort - Adults Only and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Soothe your senses in one of the 4 spa tubs or make use of other amenities, which include 2 bars and an outdoor pool. Kore Tulum Retreat and Spa Resort - Adults Only also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Kore Tulum Retreat and Spa Resort - Adults Only?
Yes, there are 2 onsite restaurants, featuring international cuisine, ocean views, and poolside dining.
Does Kore Tulum Retreat and Spa Resort - Adults Only have rooms with private spa tubs?
Yes, each room has a private indoor spa tub and a jetted bathtub.
What's the area around Kore Tulum Retreat and Spa Resort - Adults Only like?
Kore Tulum Retreat and Spa Resort - Adults Only is a short 3-minute walk from Tulum National Park and 14 minutes' walk from Las Palmas Public Beach.

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Bad experience
Javonda, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

One of the best vacations I have had . Every staff member was amazing. Very friendly, accommodating, and went above and beyond . We all called each other by name . They treated me and my husband like family . Everything was amazing , food , the room the stay . Loved it !
Jehan, 4-night romance trip
Verified Expedia guest review

6/10 Good

Property was not busy at all. Pool was ok. Got a room with hot tub, never worked, so the upgrade cost was wasted. Hot tubs by pool closed for work so on shade structure. Food was disappointing. Staff was all pretty good. It is a property in need of upgrades. Never did hear back on fixing our room hot tub or discount on room price. I would most likely not stay here again.
Heath, 2-night trip
Verified Expedia guest review

6/10 Good

Mostly great staff. Love the quietness, Wines are a must to have let’s work on that. Not having beach access is hurting the hotel. Get more umbrellas at the pool.
Praise, 6-night trip
Verified Expedia guest review

2/10 Poor

Property was with out power when it was booked. We were informed when we were going to check in. Now we have to dispute the charges since they wouldn’t refund then. We didn’t check in or go to the room since they couldn’t tell us a time of when the power would be restored.
Deresa, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

It waa fun
Evodie, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Property was beautiful & right next to the ocean.
Terrance, 4-night trip
Verified Expedia guest review

2/10 Poor

HORRIBLE!! we moved to 6 rooms in two days due to noAC’s in the rooms. On the 1st night room change #5, they made us sleep where staff sleeps. We found out in the morning. Room change#6 had AC but we were forced to take ice cold showers every day, they ran out of ice on the resort. We paid extra for a jacuzzi suite, the jacuzzi was broken.There is only one restaurant even tho it’s advertised as 3 on site. They consistently ran out of food from the menu daily. There was no swim up bar due to construction. There were no bottles of waters or drinks in the fridge even though, we booked an all inclusive package. We attempted to schedule a massage, the day of , they called our room and cancelled it. Room service was advertised ending at 1am. On the first night we called at 1030om, and they said room service was over. We tried to call a cab to go out , twice, and were overcharged, until realizing the front desk receptionist who works the night shift, was contacting her boyfriend or someone she personally knew via text message to get us. She threw 3 prices at us that he sent her through text, until we said we would just call another cab service that we had written down. Once she saw we had other options, miraculously the price dropped. And when we finally agreed, the same man arrived to get us for a third time, so she was in on the scam. Lastly, the manager Victor, promised he would refund us for inconvenience. He lied and said he would but has been dodging Orbitz emails/calls!
Valerie, 5-night family trip
Verified Orbitz guest review

4/10 Fair

Staff,especially dining staff very nice. The pool was decent. Overall the property needs to be updated and fixed. Its dirty, not the rooms...the property. There was poop ( iguanas) everywhere, broken door knobs, cracks in the ceiling, dirt in the ocean, bugs inside common areas ( ants, I saw a few roaches). Needs a serious deep cleaning.
Esperanza, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I loved the food! All the staff were so nice!! The views are amazing here too. One thing I really loved was that you are able to get the Colectivo within walking distance. They charge 20-30 pesos to take you to the main town.
Ofelia, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Limited food for breakfast lunch and dinner. All 3 days there was no syrup for the pancakes, more than half the menu unavailable everyday. The dinner only consist of an Asian style dish or Italian style dish. Iguanas all over the dining area. And many of raccoons! Room service is suppose to be until 1:30am everyday but instead it closed at 10:30am. No wash clothes available! Pool was extremely dirty the first day. Also there is 1 swim up bar and only 1 day the bar was open until 6pm. All other days you had to find an employee to get drinks. Super short staffed. water pressure in the shower was so low it was almost unusable. No beach area. One of the worst ever!
Marquee, 3-night romance trip
Verified Travelocity guest review

10/10 Exceptional

The place is lovely, but they are not very eco-friendly due to the water coming out of the taps to fill the hot tub so slowly that it takes 2 hours to fill, and therefore much energy is wasted due to it cooling down. Also, I stayed 3 nights, and we only had hot water on one of those nights, and this appears to have been an issue for at least a month, based on Google Maps reviews.
Richard, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was my first time staying at this resort, and most likely it won't be the last. The food is 5 stars, and the staff is super friendly! I liked everything about this resort. I highly recommend it to my family and friends.
Jennifer, 7-night romance trip
Verified Expedia guest review

2/10 Poor

Maria, 2-night trip
Verified Expedia guest review

6/10 Good

Ligia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Kore Tulum is a beautiful resort! The grounds are amazing. My room was huge and had all of the features described in the ad. It is on the edge of a national park and an easy walk to many attractions. Staff were friendly and very helpful. I definitely recommend and will stay here again!
Michael, 5-night trip
Verified Expedia guest review

2/10 Poor

We booked all inclusive but then they made us pay an extra $980 for an "all inclusive". Even after paying almost 1k extra nothing advertised on their website was free. We had to pay for bikes, beach access, parking and Jaguar park. Several things in our room that we paid extra for was not functioning such as jetted tub, shower and safe. There was no mini bar, soda nor bottled water as advertised. We had a view of the maintenance building vs garden view. Drink were not served from 7a-1a as advertised. There is only 1 restaurant.
Jessica, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Justin, 4-night trip
Verified Expedia guest review

2/10 Poor

Ashley Samantha, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nawar, 4-night trip
Verified Expedia guest review

2/10 Poor

They were dirty and had the cleaners in my room watching tv instead of cleaning up. The water was brown and the food was awful. I would not recommend
Kyle, 5-night trip
Verified Expedia guest review

2/10 Poor

The property had no working water and when they finally turned it on it was cold. I booked a jacuzzi room that i was unable to use and didn’t get refunded for so i wasted my money. The resort looked deserted. I saw less than 10 guests here during my stay. Very unkept, not worth the price, and management and staff are unhelpful. I would not recommend this place or ever stay here again. I checked out the NEXT DAY, i couldn’t do it.
DeShay, 3-night romance trip
Verified Expedia guest review

2/10 Poor

I booked at the Kore for 4 days 3 nights. To start off, the hotel / villa has no proper management. It is an extension of another resort in Cancun which their gains are sent to. The maintenance was poor. To start off with the bathroom, the shower heads were extremely dirty and i had a ceiling leak in the bathroom as well. I reported it to the front desk and they said it was my fault for lowering the thermostat in the room. I had a leak in the bathroom and no a.c at that point. I asked if we can change rooms, the lady at the front denied at first until maintenance told her it was unsafe for us to stay there because the floors were all wet after filing TWO complaints. The resort was empty and she first told us there were no rooms available then switches us with no issue. The excursions were all done outside of the resort so at that point we were being passive about the issues, however at the end they charged me 100 USD for key towels i was never given. MY ADVICE, pay all you can in cash and limit access to your cards because they will take money, the resort / villa is struggling and are not investing into fixing the issues. If youre looking for a great Tulum experience dont let the rating fool you, this is not it.
Destinie, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

First off... I will definitely be staying at the Kore again. This resort is so close to being 5 Star. Pros... Suites are huge... Walking in to the room it is breath taking... You immediately calm and relaxed... Huge windows, sliding doors, and curtains. The Kore is it's own little village secluded and safe enough to take a night strolle around the property. The staff takes pride in cleanliness... The staff is up early prepping the property for the day and it's guest. Cons... The Kore just needs some love... I'm not sure if they have one but a Property Manager and/or Event Coordinator to oversee updates to the rooms, buildings, weight room equipment would make such a huge difference. Another suggestion is maximizing the safety and seclusion with in house activities, game nights... They have a building that could be used for movies, Dance nights, food tastings, etc. I really enjoyed my stay... Sitting out on the balcony at night feeling the breeze off the ocean was so peaceful and relaxing.
Adrian, 3-night trip
Verified Expedia guest review

2/10 Poor

Sarah, 7-night trip
Verified Expedia guest review