Calle 15, Sur No. 48-34, El Poblado, Medellin, Antioquia, 50022
What's nearby
Santafé Mall - 15 min walk - 1.3 km
Oviedo Shopping Center - 16 min walk - 1.3 km
Medellín Clinic - El Poblado - 3 min drive - 3.0 km
Poblado Park - 3 min drive - 3.3 km
Lleras Park - 4 min drive - 3.7 km
Getting around
Jose Maria Cordova Intl. Airport (MDE) - 41 min drive
Aguacatala Station - 4 min walk
Ayura Station - 13 min walk
Restaurants
La Carpa Roja - 8 min walk
Cafés de Origen - 9 min walk
Tipicas Empanadas - 6 min walk
Medellín Burger Company - 5 min walk
Las Tres - 9 min walk
About this property
Hotel Santa Ana
When you stay at Hotel Santa Ana, you'll be just a 5-minute drive from Oviedo Shopping Center and Santafé Mall. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge and a terrace. The property is just a short walk to public transportation: Aguacatala Station is 4 minutes and Ayura Station is 13 minutes.
Languages
Spanish
At a glance
Hotel size
49 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets allowed*
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Facilities
Terrace
Massage/treatment rooms
Accessibility
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
What to enjoy
Balcony
Separate dining area
Separate living room
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
Kitchenette
Stovetop
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 5000 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Santa Ana Medellin
Santa Ana Medellin
Hotel Santa Ana Hotel
Hotel Santa Ana Medellin
Hotel Santa Ana Hotel Medellin
Frequently asked questions
Does Hotel Santa Ana offer free cancellation for a full refund?
Yes, Hotel Santa Ana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santa Ana?
Yes, pets are welcome. There's a charge of COP 5000 per pet, per night.
Is parking offered on site at Hotel Santa Ana?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Santa Ana?
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Check-out time is 1 PM.
Are there restaurants at or near Hotel Santa Ana?
Yes, there's an onsite restaurant.
Does Hotel Santa Ana have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop and a refrigerator.
Does Hotel Santa Ana have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Santa Ana like?
Hotel Santa Ana is a short 4-minute walk from Aguacatala Station and 15 minutes' walk from Santafé Mall.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.6/10
Property conditions & facilities
Reviews
8/10 Very Good
Feb 22, 2020
great location.Great Staff. Great food. Wifi not that great
Verified traveler
2-night romance trip
Verified Expedia guest review
6/10 Good
Nov 27, 2019
You get what you pay for. Very economic , dont expect to be amazed
Gov
Gov, 5-night family trip
Verified Expedia guest review
2/10 Poor
Nov 20, 2019
Only positive liking for this hotel is the location. As to buses..trains and taxi. And a friendly staff. But as to the rooms very disappointed..our love seat was so low to the floor, it was difficult to get up. Dining chairs and table very old. Not a attractive room. But if that doesn't matter to you then this works for you. You pay for location and that's what you get.
Harry
Harry, 17-night romance trip
Verified CheapTickets guest review
10/10 Exceptional
Nov 19, 2019
Great location near main roadway & the Metro. Good neighborhood.
Verified traveler
10-night trip
Verified Orbitz guest review
8/10 Very Good
Oct 28, 2019
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 27, 2019
Liked that you get a free breakfast and the room is an apartment
Verified traveler
10-night romance trip
Verified Expedia guest review
2/10 Poor
Sep 10, 2019
Very low maintenance .
Poor workmanship.
Feels very dirty
Verified traveler
3-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2019
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2019
I enjoyed the property very much. The balcony was a plus as well being able to sit outside and eat and look over the city.
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Apr 24, 2019
It was near everything and always clean. Nice view
Jennifer
Jennifer, 5-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 19, 2019
Verified traveler
4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2019
Verified traveler
9-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2019
Excelente.
Muy buen experiencia. Seguramente volveré. Muy buen valor por precio y la ubicación es espectacular.
Tom
Tom, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 10, 2019
agradable estadia se recomienda buen sector
Clara
Clara, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 19, 2019
Walter
Walter, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Apr 5, 2019
Mauricio
Mauricio, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 5, 2019
buen servicio
tomas
tomas, 1-night romance trip
Verified Hotels.com guest review
4/10 Fair
Jan 10, 2019
Decepcionado
Me fue regular tirando a malo, la ubicación es terrible, no me querían dar Parqueadero, no nos dieron desayuno aún cuando estaba incluido, la habitación muy regular, es una edificación vieja, no volvería a este hotel, hay mejores en la zona.
JUAN PABLO
JUAN PABLO, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 26, 2018
Tiene muchas deficiencias en los espacios fisicos. Pisos en mal estado. Sin chapa de seguridad interna en el cuarto. No hay buen aislamiento del ruido. No tiene servicio de botones. Ofrece parqueadero, pero no lo garantiza. El personal es amable, cordial y atento con ganas de ayudar al turista.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2018
Verified traveler
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2018
Muy agradable la atención y las habitaciones, un poco retirado de algunos beneficios de el transporte pero los precios lo respalda
Ronalt
Ronalt, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 23, 2018
Muy buen hotel
Alexander
Alexander, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 7, 2017
BUENA EXPERIENCIA Y EN UN HOTEL BIEN UBICADO
Me gustaron los espacios, el balcon, la vista, lo fresco de las habitaciones... no me gusto mucho que la TV este tan arriba de la pared... el nivel de ruido es alto por las avenidas que circundan el hotel.