2/10
Hotel receptionist named Mary, was extremely rude along with the night manager named Carli. Carli was so outrageous and obnoxious that when I was writing her name from her name tag, spelled it out as if I couldn't see. She also said, I booked with a third party as if it was the greatest sin on earth. Mary called me a liar when I told her someone had given me an extra hour since I was Diamond as a courtesy, then she said no one would ever offer that. She then goes to the back and Carli the night manager, echoed the same statement and said Mary was such a nice person. Maybe she is, but neither were to me. Not sure what their problem is, but I'll let Hilton take the wheel from here.
Gertrude
Vacanza in famiglia di 3 notti