Great hotel in a great location. The room felt like it had recently been renovated which was a vast improvement from the last time I stayed there. My only complaint would be that the parking in the nearby carpark was expensive & the hotel doesnât offer parking validation anymore. It cost me $40 for overnight self parking.
Great value for a 4 night family stay in Perth. Hotel staff very helpful, Buffet breakfast is cheap and serves its purpose. Bar food was good. Hotel close to everything in the city. Walkable
Comfortable bed and pillows but room was quite noisy and we could not find the source of the noise. Wonderful breakfast. Good location for entertainment precinct
The concierge on arrival was very warm and welcoming, which made us feel instantly at ease. We were pleasantly surprised with a complimentary upgrade. The room was spotless, and breakfast was excellentâall of the food was fresh and delicious. We're truly grateful for the wonderful hospitality.
Overall out stay was "fine" but I won't be booking the Four Points in Perth ever again. I'm not one to complain but there were a number of factors that really impacted our experience:
(1) I was signed up to Marriott Bonvoy rewards after specifically declining when asked during check-in. Besides the data privacy concerns, the spam in my inbox was daily and not appreciated. It was such a pain to close my account I eventually went down to reception and made it their problem
(2) Breakfast was "OK" but there was a sever lack of cleanliness and care for hygiene. We had breakfast 6 times and each time found that surfaces and shakers were greasy, already used utensils were put back with clean ones and the seemed to be a lack of care from the staff to help out when asked. The food also left a lot to be desired, we often didn't finish our meals and left food on our plates which is very unlike me!
(3) Housekeeping was a joke. Our used cups and mugs weren't removed when requesting the room to be cleaned, and instead were grouped under the TV. There was a stage that we had 4/5 there after requesting a room refresh
(4) The whole hotel needs a review, especially if they're "4 stars". The carpets in the hallways are dusty and stained, the curtains in the rooms are just as bad. The hotel is pretty run down overall.
For the price we paid including breakfast, I was very disappointed and hope that anyone reading this carefully researches other reviews before deciding to book
Our stay was mostly fantastic. Breakfast was lovely as usual and our room was clean and pleasant.
Our only issue for the stay was on the Saturday night we (3 of) ordered cocktails at the bar. There was no one else waiting for drinks aside from us and it took 25mins to get the 3 cocktails to us, which we understand they do take a little longer but we did think that 25mins was quite a long time to wait. The food we had was delicious but!
Other than that we were very satisfied with our stay! Thank you
We stayed for 2 nights, found all staff to be helpful, friendly and a good selection at the Buffet breakfast.
Rooms are a little dated but clean and suited our needs.
We were for the first time in Perth and in this hotel. Hotel was clean and rooms were clean. Linens were changed everyday. Noise from the other rooms was clearly heart, so minus for that. Breakfast was quite standard, minus for coffeemaschine which gave very lowstandard coffee. Reseption personnel were very polite and helpfull.