Hanoi Central Star Hotel

2.0 star property
Guesthouse with restaurant, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Central Star Hotel

Reception
Double or Twin Room | Minibar, desk, free WiFi, bed sheets
Front of property
Double or Twin Room | Minibar, desk, free WiFi, bed sheets
Single Room | Minibar, desk, free WiFi, bed sheets

Reviews

6.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Minibar
The price is $21
includes taxes & fees
$19 per night
Nov 28 - Nov 29

Room options

Available filters for rooms
Showing 5 of 5 rooms

Triple Deluxe Balcony Room

Highlights

Balcony
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Bidet
Minibar
Cable channels
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Family Deluxe Balcony Room

Highlights

Balcony
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Bidet
Minibar
Cable channels
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

Highlights

LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Bidet
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room, Balcony

Highlights

Balcony
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Bidet
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

Superior Double Room

Highlights

LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Bidet
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
71 Hang Luoc, Ward Hang Ma, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Dong Xuan Market - 3 min walk - 0.3 km
  • Quan Chuong Gate - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 6 min walk - 0.5 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.1 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Long Bien Station - 7 min walk
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Railway Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bánh Mì 25 - Hàng Cá - ‬2 min walk
  • ‪Phở Gánh - ‬2 min walk
  • ‪Banh mi Pho - ‬2 min walk
  • ‪Huong Viet - ‬2 min walk
  • ‪Bún Chả Nem Cua Bể - ‬2 min walk

About this property

Hanoi Central Star Hotel

Hanoi Central Star Hotel offers a fantastic location, putting you just a 5-minute walk from Dong Xuan Market and Quan Chuong Gate. Free perks include WiFi and wired internet. Also, Hoan Kiem Lake and Hanoi Old Town Night Market are within just a 10-minute walk.

Languages

English, Vietnamese

At a glance

Hotel size

  • 11 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Minimum check-in age: 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Transfers

  • Airport shuttle (available on request)*

Property amenities

Food and drink

  • Restaurant
  • Room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Minibar
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 300000 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for VND 100000.0 per night

Policies

This property does not have elevators.
This property accepts credit cards.

Also known as

Kangaroo Hanoi
Old Quater Guest House Hostel
Kangaroo Hostel Hanoi
Hanoi Old Quater Guest House
Old Quater Guest House
Hanoi Old Quater Guest House
Hanoi Central Star Hotel Hanoi
Hanoi Central Star Hotel Guesthouse
Hanoi Central Star Hotel Guesthouse Hanoi

Frequently asked questions

Does Hanoi Central Star Hotel offer free cancellation for a full refund?
Yes, Hanoi Central Star Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Central Star Hotel?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Hanoi Central Star Hotel?
Yes, an airport shuttle is available. The charge is VND 300000 per vehicle one way.
What are the check-in and check-out times at Hanoi Central Star Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
Are there restaurants at or near Hanoi Central Star Hotel?
Yes, there's an onsite restaurant, Kangaroo Restaurant.
What's the area around Hanoi Central Star Hotel like?
Hanoi Central Star Hotel is a short 7-minute walk from Hanoi Long Bien Station and 10 minutes' walk from Hoan Kiem Lake.

Reviews

6.4

Good

6.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice hotel
Really good location! Friendly people! Clean room! Comfortable bed! Would definitely stay again!
Ben, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Expedia guest review

6/10 Good

Well the reception was good, the building is quiet old, the room was ok based on the price for one day, the ac made noice at night for some reason, i did woke up but was not bothered since i am a heavy sleeper, for other can be a bit problem.
1-night trip
Verified Ebookers guest review

2/10 Poor

Do not stay with this hotel!
Poor condition of almost everything except the nice front desk staff.
Ay, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Nice staff.
Very friendly and nice staff but the building needs renovation urgently.
1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Good value
Great value. A little run down but the ac was great and service was good. Great location
Tom, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

A deal
A great deal for the price. A little out dated and worn, but still functional. Bathroom had a nice tub, which was the first we’ve seen in Vietnam. Ac worked well
Tom, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Hotel close to the centre.
I had a good experience, the stuff is very friendly and helpful, the ubicación is great as it is close to the centre.
3-night trip
Verified Wotif guest review

2/10 Poor

Do not stay here
Photos in ad seem to be fake. My room looked nothing like the photos and I suspect none of the rooms do because the building interior seems completely run down not modern like photos suggest. The room was filthy eg the lamp on the roof was covered in grey grime. Generally unpleasant and uninviting. To get to rooms you had to walk through a darkened stairwell which was very foreboding. And the place seemed almost desserted.
Ben, 2-night trip
Verified Wotif guest review

2/10 Poor

We made a hotel reservation and paid online and received a confirmation both from hotels.com and the hotel itself. However upon the arrival they told us they had forgotten the check the online bookings and the hotel was full. We were transferred to another hotel, where we had to pay for the room separately. After a long discussion the staff member promised that she would sort out the matter, but apparently she did not and we ended up paying twice. To be avoided.
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Kangaroo Hostel is a nice place, accessible to all the places you want to. The room is nice and clean. The staff is very warm and welcomes you with a smile. They are friendly, approachable and accommodating. Additional to that, you will be entertained with the kid who loves to laugh and make friends with you. I recommend to everyone to book into this place and you will not regret it.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Great Hostel for Travellers and Backpackers
The Kangeroo Hostel staffs was very helpful, patient, friendly and pleasant. Both did helped us with our taxi and train bookings, gave us a map to explore the city of Hanoi, explain and clarify tours and attraction in Hanoi. It was a great experience. It would be better if they provide a kettle/boil hot water for us to prepare our meals and drinks upon request.
Verified Hotels.com guest review

8/10 Very Good

Very friendly staff!
Great location and price. Staff are super friendly and very helpful. Easy to book tours to Sapa and Halong bay, and at competitive prices
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

4/10 Fair

no so good
don't perfer stay in 2nd floor, it's very noisy. you can hear people walking down the stairs . this hotel have a baby,it cry all days and very annoying
Verified Hotels.com guest review

4/10 Fair

Great tours, bad hotel
The plusses first, the hotel is located in the heart of the old quarter so everything is within walking distance. Also the tour we did through Halong Bay which was recommended by the hotel was awesome. Then the negatives, when we arrived our room was not ready as they had let someone stay late, they had our flightdetails and arranged our pick up at the airport, but we still had to wait another 2 hours before the room was ready. Our double room was a twin and they just pushed the beds together. It was a very cold weekend but the hotel provides no heating in the room and there is no warm common area to relax either. The heatpump/aircon machines in the pictures don't even work, half of them don't have remote controls. The rooms are very damp as the showers don't have any ventilation and because it is that cold after you shower the bathroom stays wet until they clean the room. The hairdryers seem to all be hidden in 1 room so if your unlucky dont count on them finding one.
Verified Hotels.com guest review

4/10 Fair

Moved to another hotel
I booked a stay with this hotel on the day I wanted to stay. I turned up and found that they had not checked the web bookings, and had given the last room to someone else. They were kind enough to put me into a sister hotel chain. This hotel room looked nothing like in the pictures. Given I was there for one night and just wanting a place to sleep, this wasn't a huge problem for me.
Verified Hotels.com guest review

6/10 Good

Good budget Hotel
They are lovely people, and honest. I felt I could trust them. I wasn't experienced with hotels, so for 8 USD a night it was good, but for me I had to upgrade
Verified Expedia guest review

8/10 Very Good

5 days stay at Kangaroo Hostel
The staffs here make all the difference. So friendly! They helped me arrange for my adventure trips out of Hanoi upon my arrival and provided tips and directions to the various locations. It's insightful chatting with them every day. The egg & coffee breakfast is just right prior to stepping out for an whole day of exploring. One day the staff even got me to taste some of their own local breakfast favourite, which was steamed in some fragrant leaves and tasted wonderful! Didn't feel like a business; more family-ish and inviting. Plus the hostel is right in the midst of action, follow the road and direction of the traffic and you will reach Hoen Kiam lake in a few minutes. Serious bang for the bucks and than some if you're travelling on a budget. Oh and don't forget to High-Five the cute cute baby (Ha Phung?) at the lobby!
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

2/10 Poor

Very not happy stay
I broke a tooth because a stone was in the bread...cost me 500.000 dong to get pulled out..the internet did not work at any time...and 3 times they told me that they would change my room...but in the morning a new staff was there and they dident...overall I was not happy
Verified Hotels.com guest review

2/10 Poor

Internet in hotel so unstable...broke a tooth because there was a stone in the bread one morning...cost me 500.000 to get pulled out..if i had it fixed i would have to go 5 times to dentest at least costing 4.000.000... the hotel dident even seem sorry...If you need a BED for ONE night ok...otherwise I would stay away
Verified Hotels.com guest review

10/10 Exceptional

great hotel especially for the price!
we were more than happy and loved the free breakfast.
Verified Hotels.com guest review