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Phoenix by Centro Basic

City-center hotel within easy reach of Miniatur Wunderland

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In the heart of Hamburg City Center, Phoenix by Centro Basic offers a comfortable retreat. Connect to WiFi, store your valuables in the front-desk safe, and enjoy 24-hour assistance from our friendly staff.

Reviews

5.6 out of 10

Popular amenities

  • Free WiFi
  • Bar
  • 24/7 front desk
  • Non-smoking

Main amenities (3)

  • Breakfast available
  • 24-hour front desk
  • Front-desk safe

Room options

Single Room

  • 151 sq ft
  • Sleeps 1
  • Free WiFi

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • Free WiFi

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$167 nightly
The price is $179
May 24 - May 25
Total with taxes and fees
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About the neighborhood

Map
Kirchenallee 56, Hamburg, HH, 20099

What's nearby

  • Moenckebergstrasse - 3 min walk - 0.3 km
  • Hamburger Kunsthalle - 6 min walk - 0.5 km
  • Inner Alster Lake - 9 min walk - 0.8 km
  • Jungfernstieg - 12 min walk - 1.0 km
  • Hamburg City Hall - 13 min walk - 1.2 km

Getting around

  • Hamburg Airport (HAM) - 28 min drive
  • Hamburg Central Station - 3 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 3 min walk
  • Hamburg Dammtor Station - 23 min walk
  • South Central U-Bahn - 1 min walk
  • North Central U-Bahn - 4 min walk
  • Mönckebergstraße Station - 6 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Schweinske - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Kentucky Fried Chicken - ‬2 min walk
  • ‪Subway - ‬3 min walk

About this property

Phoenix by Centro Basic

Phoenix by Centro Basic puts you just a 5-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. Also, Hamburg Cruise Center and St. Pauli Piers are within a short drive. The property is just a short walk to public transportation: South Central U-Bahn is steps away and North Central U-Bahn is 4 minutes.

At a glance

DONE

Hotel size

    • 26 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:30 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Cable TV channels

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Free WiFi
  • Phone

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

Optional extras

  • Breakfast is offered for an extra charge of approximately EUR 8.90 per person

Policies

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Phoenix Centro Basic

Phoenix Centro Basic Hamburg

Phoenix Centro Basic Hotel

Phoenix Centro Basic Hotel Hamburg

Phoenix by Centro Basic Hotel

Phoenix by Centro Basic Hamburg

Phoenix by Centro Basic Hotel Hamburg

Frequently asked questions

Is parking offered on site at Phoenix by Centro Basic?

Sorry, there's no onsite parking at Phoenix by Centro Basic.

What are the check-in and check-out times at Phoenix by Centro Basic?

You can check in starting at 2:30 PM. Check-out time is 11 AM.

Is there an onsite casino at Phoenix by Centro Basic?

No, this hotel doesn't have a casino, but Casino Esplanade (20-min walk) is nearby.

What's the area around Phoenix by Centro Basic like?

Phoenix by Centro Basic is in Hamburg City Center, a short 1-minute walk from South Central U-Bahn and 3 minutes' walk from Moenckebergstrasse.

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Reviews

Phoenix by Centro Basic Reviews

5.6

6.2

Cleanliness

7.4

Location

6.2

Staff & service

4.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

a good hotel till small money

We stay 1 neigth and all whats perfect
Verified

6/10 Good

Hotel under renovation, closed without any notice

Hotel was closed due to renovation. No warning or reference note at the hotel door. Asked around, found another hotel by same owner next door - got a nice little room in perfect location for transport from central train station.
Verified

6/10 Good

Not bad

Only draw back was it was further from the station than expected
Verified

2/10 Poor

Lage und Ambienete

Nahe am Hauptbahnhof, Parkhaus 500 m entfernt. Leider konnte man die Nachbar im Bad hören, als wenn sie im gleichen Zimmer waren.
Verified

6/10 Good

Cheap and old, but a surprisingly good bathroom

This was a last-second booking via the wifi from the McDonalds around the corner. Cheap and nearby was paramaount and this hotel certainly delivered on both accounts. Upon entering the reception I immediately thought this was going to be a two-star rating and this was confirmed upon entering the room. However, the bathroom surprisingly exceeded all expectations, hence my overall three-star rating. The bathroom was refurbished, had a box of tissues, was clean, had extra toilet paper, had a hairdryer, and had shampoo from a normal bottle. Negatives were the worn-out carpet throughout the hotel, the state of the rest of the room, it was cold, it was noisy. The wifi was good though.
Verified

2/10 Poor

Einmal und NIE wieder!!!

Der Aufenthalt in diesem Hotel war ein einziger Horror! Ich habe ein Doppelzimmer für 2 Nächte mit meiner Freundin gebucht. Bereits am Anreisetag wurde lautstark eine Baustelle im Hotel betrieben, die nicht angekündigt war! Dadurch war das ohnehin schlecht gereinigte Hotel noch verschmutzter! Am Samstag morgen wurden wir um 9 Uhr durch laute Bohrmaschinen im Hotel geweckt. Die Heizung war ausgefallen und das warme Wasser war nicht verfügbar. Das Personal war unkooperativ uneinsichtig und interessierte sich nicht für unsere Sorgen / Probleme / Beschwerden. Samstagabend gegen 19:00 Uhr wurde immer noch im Hotel lautstark renoviert, so dass wir das Hotel wechseln mussten, weil der Lärm unerträglich war!
Verified

6/10 Good

Juletur 2014

Hotellet valgt pga. beliggenhed. Ret slidt og dårligt vedligeholdt. Varmeanlægget brød ned og der blev meget koldt på værelset. Der er ikke mulighed for at spise morgenmad på hotellet.
Verified

6/10 Good

discreto

La camera era pulita, il personale è gentile, la posizione dell'albergo è ideale per muoversi in città. La struttura necessiterebbe di un restauro urgente.
Verified

2/10 Poor

Hat nicht ueberzeugt

Sauberkeit kritisch. Realitaet entspricht nicht dem Preis und den dadurch erzeugten Erwartungen. Kein freundlcihes Empfangspersonal.
Verified

4/10 Fair

God beliggenhed - Slidt - Ingen elevator

Hotellet har god beliggenhed overfor Hauptbahnhof på det lidt listige St. Georg. Hotellet er meget slidt - og svarer ikke til prisen bortset fra de 3xB'er.Der var ikke engang et tandkrus. Meget venlig betjening. Morgenmad var ikke incl. så kan ikke kommenteres. Omkringliggende P-Huse var ikke billige. Men så er det godt at Hamborg er en dejlig by !
Verified

6/10 Good

God beliggenhed,hurtig tjek ind
Verified

6/10 Good

older station hotel

Problem with the fan noise in the bathroom and the TV. Perhaps it cost more tnhan it was worth because. It was a busy weekend. Staff offered to keep my bags until my train, which was good because I didn't understand that the lockers in the train station were only for 6hours.
Verified

6/10 Good

Good location, however the hotel is old!

Good location, however the hotel is in need of a refurbishment, it's old and worn out, also a lift would be nice, it's hard on the arms when you have to carry your luggage up 4 flights of stairs to get t the 2nd floor.
Verified

4/10 Fair

Väldigt nära Hauptbahn hof (Centralstationen)

Helt ok för att sova. Ingen lyx, Tjock-TV. Ingen frukost tillgänglig på hotellet. Inte den bästa trådlösa uppkopplingen. Nära till centralstationen, bara över gatan. Supergod schnitzel på Bodega Nagel bredvid hotellet!
Verified

6/10 Good

Sehr durchwachsen

Ich war schön öfters in Hamburg in div., Hotels, aber sorry, dass hier kann nicht mithalten. Für den schwindelerregenden Preis, den wir bezahlt haben für 2 Übernachtungen OHNE Frühstück, auf keinen Fall. Die Lage direkt am Hauptbahnhof ist super, sehr zentral, aber es gibt ein paar Hotels um die Ecke, da ist das Preis-Leistungsverhältnis besser. Das Personal war total nett und hilfsbereit. Das Hotel selber ist schon älters, alter Teppichboden, wildes Durcheinander von Bildern an den Wänden. Das Zimmer war klein, die Betten sauber, aber im Bad ließ sich die Duschkabine nicht schließen und das Wasser kam aus den Rohren unten am Waschbecken wieder raus. Wenn ich die Wahl für ein anderes Hotel habe, komme ich leider nicht wieder und würde es auch nicht weiter empfehlen.
Verified

6/10 Good

Hamburg museums visit

excellent museums nearby and easy to walk to the port areas.
Verified

4/10 Fair

Verified

6/10 Good

Verified

8/10 Very good

Verified

6/10 Good

Verified

6/10 Good