Interaction and customer service was completely unacceptable and extremely unprofessional by hotel staff.
My fiance and I sat down at the bar, while being given permission (by the waiter) to have two slices of Pizza which we brought with us. However, Giovanni spoke extremely rudely to us, demanding to leave if we didn't purchase a drink. He then ran to the concierge to report on us. I never saw anyone speaking to my woman in such a tone and with such ill manners, screaming like we did something horrible, while all we wanted to do is to finish pizza in 5min and go upstairs to our room. We were verbally attacked, and never felt like that before. The bar was empty, and it was a really bizzare treatment.
We travel for more than 4 months a year and never encountered rundess of this magnitude, and it a shame that your staff put the Manaigo family in such light of extreme discourtesy, lack of manners and impoliteness.