In the heart of the medina, Gem Riad offers a tranquil retreat. Enjoy local cuisine for breakfast, unwind at the rooftop terrace, and explore nearby Bahia Palace. The helpful staff has left a lasting impression on previous guests with their multilingual services and concierge assistance.
Gem Riad is just 4.1 mi (6.7 km) from the airport and offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a rooftop terrace and a terrace.
Languages
Arabic, English, French, Spanish
At a glance
Hotel size
7 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Onsite parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
No alcohol served onsite
Property amenities
Food and drink
Free local cuisine breakfast each morning 8 AM–11 AM
Restaurant
Bar/lounge
Barbecue grills
Free daily reception
Room service (limited hours)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Rooftop terrace
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Heating (climate-controlled) and air conditioning
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MAD 25.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of MAD 200.00 per vehicle (one way)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Gem Riad Marrakech
Gem Marrakech
Gem Riad Riad
Gem Riad Marrakech
Gem Riad Riad Marrakech
Frequently asked questions
Does Gem Riad offer free cancellation for a full refund?
Yes, Gem Riad does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Gem Riad?
Sorry, pets aren't allowed.
Is parking offered on site at Gem Riad?
Sorry, there's no onsite parking at Gem Riad.
Is airport shuttle service offered by Gem Riad?
Yes, an airport shuttle is available. The charge is MAD 200.00 per vehicle one way.
What are the check-in and check-out times at Gem Riad?
Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Gem Riad?
No, this riad doesn't have a casino, but Casino de Marrakech (3-min drive) and Le Grand Casino de la Mamounia (6-min drive) are both nearby.
Are there restaurants at or near Gem Riad?
Yes, there's an onsite restaurant that offers local cuisine.
What's the area around Gem Riad like?
Gem Riad is a short 9-minute walk from Jemaa el-Fnaa and 12 minutes' walk from Koutoubia Mosque.
Gem Riad Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 22, 2022
The staff at the property were amazing and really accommodating. The breakfast was nice and we enjoyed the view from the terrace whilst eating our breakfast. Would reccomend and definitely stay here again.
Ayesha
Ayesha, 4-night trip
10/10 Exceptional
Nov 19, 2022
I felt really comfortable here
Shatha
Shatha, 3-night trip
10/10 Exceptional
Sep 15, 2022
It was very nice place in good location very comfortable the staff were so nice one guy name Said was very helpful we will definitely comeback, Thank you guys for everything
Aamou
Aamou, 1-night trip
10/10 Exceptional
Oct 2, 2024
Fantastic riad and amazing value for money
Great stay at this riad. Prepare to stay in firmer beds in Marrakech if you don't book a western chain hotel!
The service was fantastic fron Mumin (I hope I have this correct) genuine and kind soul!
Air conditioning was a problem throughout our stay in Marrakech but not here, fantastic, modern unit that worked perfectly. TV in the room, which again wasn't always the case in other properties. Great breakfast and over all a fantastic riad in a great location!
Alex
Alex, 3-night trip
10/10 Exceptional
Aug 26, 2023
Gem Riad was one from the best Riads ive been stayed in Morocco , clean and beautiful room, excellent breakfast ,location was just perfect and safe especially for me as a single women !
Karima
Karima, 1-night trip
10/10 Exceptional
Oct 3, 2022
Very good staff, gentle and professional. Good position to visit Marrakech. Very clean structure. Good breakfast.
Stefania
Stefania, 2-night trip
10/10 Exceptional
Dec 8, 2023
Very friendly staff
Clean place
Convenient area inside the Medina
Jessica
2/10 Poor
Aug 24, 2024
No internet connection which was terrible, no TV to relax and unwind because the TV was connected to the Wifi. Power cut in the hotel from 2am in the morning to the following evening as absolutely boiling hot with no AC or lights in the evening. Whereas all the neighbourhood had fully working electricity apart from the hotel we were in. This was my worst experience staying in a Riad. I have stayed in many when visiting Marrakesh. Will not recommend this Riad.
Kashif
Kashif, 4-night trip
10/10 Exceptional
Mar 29, 2023
Property location is amazing, everything is in walking distance. Gem Riad is very clean. Shower technology is slightly outdated. Service was amazing however. Youseff was amazing. Every morning he made us breakfast, sometimes extra early so we could make our excursions. He also made us tea, gave us great advice, and helped us with any questions. Youseff was amazing!
Bryce
Bryce, 4-night trip
4/10 Fair
Feb 27, 2023
Booked "Deluxe suite," received a cramped room
john
john, 2-night trip
4/10 Fair
Aug 13, 2022
Not as expected!
I was unable to check in at 1PM, cuz rooms were not ready, then I was asked to come back at a later time.
The're must be better options for riads.
Hicham
Hicham, 1-night trip
4/10 Fair
May 13, 2024
ALICIA
ALICIA, 3-night trip
6/10 Good
May 4, 2024
Bien, pero podría mejorar
El personal del hotel nos atendió muy amablemente. Fueron tremendamente serviciales. El hotel está excelentemente ubicado. Creo que podría mejorar mucho con un poquito de inversión. Las habitaciones son amplias y estaban limpias, pero la pintura tan oscura, la poca iluminación y el estado de la ducha, hacen que baje muchos puntos.
Rubén
Rubén, 3-night trip
10/10 Exceptional
Apr 28, 2024
Niklas
Niklas, 1-night trip
10/10 Exceptional
Mar 8, 2024
Excellent accueil. Personnel aux petits soins. Copieux petit-déjeuner. Emplacement idéal à quelques minutes de la place Jemma el Fna.
Frédéric
Frédéric, 4-night trip
10/10 Exceptional
Nov 4, 2023
Olanrewaju
Olanrewaju, 3-night trip
4/10 Fair
Nov 2, 2023
Manutenzione insufficiente nelle camere ed aree comuni.
Colazione scarsa
santino
santino, 4-night trip
10/10 Exceptional
Jun 19, 2023
Fantástico
Experiência espetacular. Tudo perfeito localização, limpeza e conforto. Muito atenciosos. Era o meu aniversário e ao chegar ao quarto tinha Happy Birthday escrito com petalas em cima da cama. A repetir sem dúvida.
Verified traveler
4-night trip
10/10 Exceptional
Jun 18, 2023
Riad bem localizado. Limpeza excelente. Atendimento muito prestável e simpático. No regresso dos passeios tínhamos sempre um chá de menta para relaxar. O pequeno-almoço era sempre preparado na hora. Abdul e Ali sempre preocupados para que a nossa experiência fosse espetacular.
Graça
Graça, 3-night trip
8/10 Very good
May 9, 2023
Mario
Mario, 2-night trip
10/10 Exceptional
May 7, 2023
Arlene
Arlene, 3-night trip
10/10 Exceptional
Feb 25, 2023
Ryad bien placé et personnels très accueillants!!
Riad très bien placé, confortable, calme et personnels très bienveillants. Je recommande +++
Antoine
Antoine, 4-night trip
10/10 Exceptional
Nov 5, 2022
Tutto!!!!
Rosa
10/10 Exceptional
Sep 22, 2022
Goed hotel
Erg fijn hotel, de eigenaar is erg aardig. Dicht bij de soeks en El fnaa plein. Je kan er gratis thee krijgen. We hebben gratis een upgrade van de kamer gekregen, vanwege 3 nachten slapen. Ontbijt is prima.
M.M.A.G.
M.M.A.G., 3-night trip
8/10 Very good
Aug 15, 2022
Très bon rapport qualité prix pour un court séjour
Nous avons réservé 3 chambres pour 1 nuit dans ce riad bien situé dans la médina.
Très bon accueil du personnel avec mention spéciale à Abdul.
Chambres petites mais propres et fonctionnelles avec bonne clim.
Petit déjeuner agréable et copieux sur le toit terrasse.
1 bouteille d'eau en chambre serait bienvenue.