HĂŽtel tres propre neuf, chambre double immense. Climatisation un peu bruyante
Personnel tres accueillant, Angela tres souriante
Je recommande cet hĂŽtel
My stay was great! The mini kitchen came in handy when we wanted to cook a little something instead of eating out every night. Also, I had wanted to add an extra night on here I could not do that but I made another reservation through the app and when I asked the staff was it okay that we stay in the same room for the next day, they said it was fine and all I had to do was come down to the front desk to check out to check back in which was no hassle. Everything worked out and that was fine.
Towneplace Suites is a really nice place,a home away from home! A note to housekeeping,you are doing a good job the smell of cleanliness but be mindful of leaving hair
Thank you for creating a memorable stay. On this trip we stayed in 9 different hotels. Despite your hotel occurring earlier on in our trip, it stayed in my memory as Excellent. I would stay with you again in a minute. Thank you!
My first night at the hotel was unpleasant; the room smelled like a dog, and the air conditioning wouldn't turn off. I called the front desk, and while the staff was nice and came to help, the AC issue persisted. Reluctantly, I stayed another night to avoid the hassle of finding a new place. Eventually, I checked out and moved to another hotel where the customer service was excellent, but I soon left because my room lacked a stove. As someone who loves to cook, this was a deal-breaker. I decided to return to the Townplace Hotel, hoping for a better experience. I checked into room 127 and wanted to ensure the stove worked before unpacking, so I went to Walmart to buy ingredients. Unfortunately, the stove was not operational. After cleaning my chicken, I was forced to use a rice cooker. The manager offered to transfer me to another room after I had prepared my meat, yet there was no apology for the inconvenience. Overall, my experience was frustrating and disappointing.
Staff was friendly and helpful during check-in. The fire pit area was a nice touch and great area to interact with other guests. We had to leave early so we missed breakfast but there were snacks sitting out that we were able to take with us. I would stay here again.