to express my deep dissatisfaction with my recent stay at this motel. From the moment I arrived, I encountered a highly unprofessional attitude from the receptionist, who was not only rude but made the check-in experience unpleasant. The condition of the hotel was equally disappointing, there were dirty floor mats throughout the property, including in my room, which reflected a serious lack of cleanliness and care. To make matters worse, the overall quality of the stay was far below expectations. Additionally, I was surprised to find that your breakfast lacked any source of protein such as eggs, which is a basic standard in most motels with breakfast. This experience was unacceptable, and I hope you take immediate action to improve your service and facilities.